O'charley's Restaurant Bar

I have heard that this place in Alabaster will not be opened much longer and after a visit to lunch yesterday I understand why. At 12:20 a.m., it was said that the waiting period would be 10 minutes (at 25 to be), although the restaurant probably had 30 empty tables. Hostess said there were only 2 servers and they were both at their maximum number of tables. When we sat, our server was great, but super busy as you would imagine. The food was bad. The woman said the salmon was dry, although the **** was pretty good. The Koleslawin had turned and she became sick almost after a single bite. I had the Southern Chicken channels and that was pretty good, but the sides of the Mac cheese seemed to s...

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Real concerns about food safety at this restaurant. Everything that we ordered was improperly cooked and not edible. The restaurant was filthy with food left by other customers just walking out due to the poor food handling quality. The tables were all sticky with a residue to the point a kids menu stuck to the table. All of the servers were very overwhelmed with too many tables and all you could hear from them was Sorry over and over at every table they visited. I don't blame them for the issues. This is clearly a failure in management and ownership. I highly recommend avoiding this restaurant for serious health code and proper food handling violations that we witnessed in the short time we...

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We did not have a great experience the last time we ordered from Ocharley?s due to waiting over twenty minutes after our pick-up time for food, but tonight we decided to try again. Uh, nope? this time was worse. We received one of our meals with a note on the box saying, ?No bp, sorry?. We were not notified of this until our food was delivered and we were about to eat. We did not receive the other side that we paid for and that was frustrating. Also, our delivery had no silverware or butter for the hard rolls. Update: This location is awful. Once again waited 30 minutes for curbside to walk inside to find our food just sitting there. Don?t waste your time?

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We went here for dinner after our daughter?s ice skating class. We were seated quickly and the server was promptly at our table. She took our drink order and gave us time to look at the menu. We placed our food order and everything came fairly quickly. We had to wait until dinner was almost over before we could get some yeast rolls. The server said the person working take out had taken all of the rolls for those orders. The food was good and the portions were good sized. They seem to be getting rid of the free pie Wednesday and they have gotten rid of the kids eat free since we last visited. Reserva una mesa ahora

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As many of the last reviews describe, this place is less than desirable. Dirty floors and under tables, although the restaurant is just open. Half the club and potato soup ordered. The bread on the club was awfully dry/sold, the soup was cold and still thick as if it just came out of the refrigerator. Fly everywhere. The best part was that our server was nice. It is a shame management and operation of this restaurant will harm her and other paychecks. Thank you. Lauren, you were great. Check #1073013 11:30 6/22/22

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O'Charley's Restaurant Bar pretty place with very friendly staff. Good food. My cider plank salmon was delicious and juicy. My husband's steak was okay. A small piece of steak and small chicken tenders don't worse $18 dollars. Coleslaw wasn't fresh. I would recommend Cider plank salmon, asparagus, and campfire potatoes. Cider plank salmon with 2 sides: $20 dollars, but it's a big piece of salmon. 5 stars salmon but 4 stars steak. And we waited too long for our order but in the restaurant was not many people.

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If you run from bacon and do not say the customer and pour bacon bits on a turkey club sandwich instead. Nothing was done, the manger promised a free meal and that he sent gift cards. I never received them. Not only my food was terrible my daughters food was cold. The bad service continues there someone post negative comments on the neighborhood post just yesterday.

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We were greeted by the most rude hostess I have ever seen, not only was she rude to work with her in coming customers, but also the girl. They weren't well occupied. Our server Ian was brilliant, he was called back to work after the work of the early shift and missed mother?s day dinner with his own mother, he gets a big thumb up. The food was on average. Reserva una mesa ahora

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My family and I had lunch here for the first time, as we were waiting for my friend Robin. I can't express enough how fantastic our experience was. The staff went above and beyond to ensure we had an amazing dining experience. We didn’t even have to ask for anything; they were incredibly attentive. We will definitely return and request her when we do!

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You deserve more than just five stars! The food is not only delicious, but the staff is also fantastic (shoutout to you, Micah)!

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