Panera Bread - Reserva de mesa

I used to love this Panera location and was a loyal customer over 12+ years. However, the customer service is extremely poor. Cashier's and employees prepping food have poker faces, never smile and act like they don't want to be there! It's ridiculous so I now go to the Panera in Berwyn because the service and atmosphere is much better. I don't know how this location stays open with such unpleasant employees. The manager needs to do a better job at hiring individuals who truly enjoy customer service and not just hiring bodies!

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I know this is gross, but the bathroom smells like stale urine that's been sitting for days. It's hard to describe, but trust me, you know the smell. The urinal has mold growing on it, and i swear to god it looks like it hasn't been cleaned in weeks. I'm not kidding. The same nasty stains have been on it since last week when i made the same observation. Whoever is tasked with cleaning the bathroom is barely touching it. I am amazed it's this bad, but it makes you wonder ab the cleanliness of the kitchen.

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The customer cashier here is very rude. There was a line and 2 customers had to ask for their receipts. She was so rude how she talked to me. Asked for something warmed up and she kept asking anything else after each item I ordered. She either needs a new job or not to work the morning shift. Will not come back here because how she talks to customers. I don't know how others have not talked to the manager here about her obstruct behavior

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I waited 25 minutes for my meal and ultimately had to leave because I was heading to another appointment and couldn’t wait any longer. The woman at the counter was rude and spoke to everyone in line as if we were children. I ended up leaving without my food, which felt like a complete waste of money. I won’t be returning to Panera anytime soon. Reserva una mesa ahora

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I’m not sure why this location continues to use order buzzers when the expediter screams the names instead. Yet since they yell from the kitchen you can’t understand them anyway and have to stand watching the orders come out. Food is average but won’t come back because of the screaming.

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This is a fantastic spot for a quick lunch. I really enjoy their chicken noodle soup and salads. The fresh breads and donuts are delicious too. I wouldn’t recommend the pizza, as the tomato sauce wasn't very good, but overall, everything else was quite decent.

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Overall, Panera is a great choice for any meal of the day. They offer a wide variety of food options. The place maintains a clean and quiet environment, especially during earlier hours. Additionally, parking is hassle-free and conveniently accessible.

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Came in for a cup of coffee and they had absolutely none available which I only found out after I purchased a cup. Decaf, light and dark roast were all empty. They close at 9pm and this was 630 pm so probably just a cost saving measure. Reserva una mesa ahora

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Would like more leafy green lettuce in salad not just on sandwiches. Not leftover course stems. I know you're not wasting anything but sometimes it's hard to chew.

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This Panera location is beautiful and spotless! I really enjoy the plants and the decor.

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