Ordered at the drive-thru. Asked for a sliced bagel and hot chocolate. Paid at the window and left. Didn't look at my order or tasted my drink until I got to work. When I looked the bagel was sliced wrong/off and the hot chocolate was WHITE barely any chocolate in it! I called the store asking them for a refund spoke to REFHMI, she stated I had to bring the order back just to get a refund. I told her I was at work, that's not possible. She pulled up my order and literally repeated it back to me, so if you can see it in the system, you can refund it. She then told me the staff said they put chocolate in it and it's on the bottom of the cup. Not true because I already got a spoon and mixed it...
I ordered via the app an hour before closing. After they closed my driver (they assigned a DoorDash driver) called to tell me that someone already picked up my order which was not true. Never got any updates saying food was picked up and never got my order. They didn’t want to make the order cause the food was already put away (via DoorDash driver they assigned) which is insane to me. They want DoorDash to take the fall for their laziness. If I could give negative stars I would.
I haven 't been in awhile because I had been disappointed, and this time will be my last! I loved their French Onion Soup, thought how could you go wrong? I will ytell you how,,,1/2 bowl at $8.00 for starters, shreds of cheese, barely melted or warm, and six croutons! I am done, too many places to go these days, sorry Panera!
Panera, this is not the first time I have received my orders unsealed. It is crucial that precautions are taken, especially when there are children we are buying food for. We don't know who is delivering our food. Otherwise, Panera should consider withdrawing the service from DoorDash to ensure customer safety.
Reserva una mesa ahora
This was a nice way to relax during a long trip. The staff was very nice, the location was very convenient the food was quite good and the prices were reasonable. My only reservation is that the water tastes terrible
I ordered a grilled cheese sandwich, but it was cold by the time I got to my car. The staff appeared disinterested and unfriendly, offering no help. I don’t intend to come back.
The cashier rushed through our order, and we didn’t get what we initially requested, but the food we received was still delicious. The seating area could use some updating.
Enjoyed a delicious lunch. The service was great and the staff was friendly. The dining was cold, making the overall experience unsatisfactory.
Reserva una mesa ahora
Staff is always friendly and quick great location and team members!
Staff is always friendly the service is quick accurate!!
2 Banquete Familiar De Pizza De Pan Plano Con Rollos De Vainilla Y Canela
3 Banquete Familiar De Pizza De Pan Plano Con Rollos De Vainilla Y Canela
Sándwich De Pollo Con Napa Y Almendras Sopa De Pollo Y Arroz Salvaje
Sándwich De Pollo A La Barbacoa Ahumado Sopa Cremosa De Tomate
4 Banquete Familiar De Pizza De Pan Plano Con Galletas
Ensalada Crujiente Asiática De Medio Cítrico Con Pollo
El Banquete Familiar De Sándwiches De Pollo Del Chef
Sándwich De Ensalada De Pollo Con Almendras Y Napa
Ensalada De Fresas Y Semillas De Amapola Con Pollo
Pizza De Pan Plano Con Pollo Y Tocino Y Chipotle
