Been seeing a lot of bad reviews for BIG PAPA, so i thought I'd leave my review. I've order 3 times within 90 days, this will be my fourth time, i'll update this post with photos of my order that's coming as soon as i order it. PAPA has always done me right, just Gott my coupon for my free Papadia steak and cheese son.I'm from va, lived in new york for 4 years now in jersey. this PAPA is just right son. My wife wont let me get dominos cause they started selling potatoes' and shes got allergies. anyways i always get spinach and chicken sometimes onion's , lord knows fat man like me needs his spinach and protein. always respect the person bringing you the food, plz give them a tip.
Called to receive a refund on delivery order that did not arrive, was screamed at by the store manager who then put the driver on the phone to yell at me as well. The manager then refused to issue the refund and demanded I come into the store to pick it up which I was not able to do. This is the second time this manager has yelled at me and disrespected me over the phone, but he does not speak to my husband in that way. The manner which this store manager speaks to women is truly upsetting and the fact that there is no accountability is especially disappointing.
Terrible customer service—if I could give zero stars, I would. The management is absolutely the worst I've ever encountered. I strongly advise staying as far away from this Papa John's as you can. The cleanliness and sanitary conditions are very disappointing.
I went in on Saturday the 9th of September 9:39pm and my order wasn’t popping up they were being extremely rude, they were mad we kept bothering them they even took a picture of my license plate, the two fat Indians cursed us out and laugh at
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Pizza was coldThe app didn't notify me it was ready to pick up on timeI placed this order on square portion and have it regularMeat overcookManager not friendly and always has an excuse
I've ordered food from here a few times, and the delivery is impressively fast. It seems that an Indian gentleman delivered my order, which arrived piping hot and fresh!
The food was fantastic, especially the thin crust pizza, and the delivery was incredibly fast. I really enjoyed the pizza and would definitely like to order again.
Great people and service, even late on a Friday night! A delicious variation on a Philly Cheesesteak!Kid-friendliness: Pizza is always Kid-friendly!
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Worst costumer service. They were being lazy and rude. The two Indians in the front should get fired for what they did to us !
The manager lied that the driver was on their way **** this establishment they should be shut down
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