Service was non-communicative, indifferent...downright surlyit, in fact. A sign in the case was misplaced, so I was given a different pastry than I thought I was ordering, and my tuxedo iced coffee with oat milk was weak, too sweet, and not worth what I paid for it. I was a *huge* fan of Peet's back in the day, but if this is what it has devolved into, then that opinion may have to change. I won't judge the entire chain on the basis of this one experience, but I also won't be going back to this location. *Huge* disappointment!
Yoooo I love this Peet’s usually, they have great coffee and reliably good service. I ordered a black Tie and the cold brew was sooo light. You guys should change the name to light brown Tie if you continue to serve it. If I order a drink with black in the name it Better be dark roast!! No bad vibes I know Being a barista isn’t easy, hope to see improvement from y’all! Hopefully it was just an off day.
This is a very friendly little spot in El Cerrito, and really my only complaint is it can be hard to park in the small lot behind the building, which they can't really do anything about. Peet's coffee is always very good and one of my favorite stops for coffee and treats!
Not sure what happened with the coffee here. Asked for our Cafe au lait and cafe mocha to be replaced as they tasted of nothing. They came back as bad as the first round. Never had bad coffee at Peets this is a first.
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The customer service at Peet's is exceptional and the drinks are served promptly. We are big fans of this place. My go-to drink is the cold brew oat latte, without any jelly.
The staff here is very friendly and, and very accommodating. I have a coffee request that is complicated and they are willing to make it with no questions asked .
I visit this place every day. The staff is friendly, and while it can get a bit crowded and busy at times, it has much more space than Solano or Fourth Street.
The waitress who served me was amazing! The customer service was fantastic.
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Employees are always chill and alot of the other customers are rather nice!
There is no line when i drop to buy coffee so its fast the store is also.
