Pilot Travel Center

????....don't see how this place got a 3.9 rating. It's a beautiful store but definitely needs to improve the maintenance (no showers, bathroom nasty, etc). Parking lot is a thumbnail, just waiting for an incident to happen. Getting to this place iseven worse. A traffic circle directs you to the entrance which is not an entrance but a side road. Don't make a wrongturn!!! !!! These traffic circles are designed for cars, not semis. Overall the architects who designed this were focusingmore on appeal than functionality. It's a beautiful location...right in the crest of some low lying mountain formations.. Butit is not good for semi trucks.

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There are only 3 showers and they don't reserve showers off of the app. There are 2 showers available right now and no one has given me a key yet. Been waiting for 45 mins. This is horrible service. If you need to shower I would keep driving somewhereelse.

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I'm being nice to give 2 stars. All showers are down today. Bathroom is down to 1 for males and females cause they didn't rush an emergency hours plumber. Card machine wouldn't work right either so I was concerned I could have been charged twice.

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I just waited 40 minutes in the store for a shower. The app said I was next in line. After total frustration I asked the lady at the counter and she explained that they don 't use the app. Also, It 's not my problem.

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Staff was friendly, showers were clean . First pilot I've seen give soap bars and have air fresheners in the shower area. Not too busy or crowded. 3 showers on site . ????

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