Poke Bros. - Reservar una mesa

I usually order from West Chester location, never had a problem with them, decided to order from Paoli location through Grubhub (GH), I received the poke bowl with good amount of ingredients missing, since I’m aware of their portions from my previous experiences I reported this to GH and since they couldn’t reorder for me, GH just issued a refund instead, I went ahead and reordered it with the intent of getting my order prepared properly this time.Couple minutes later I get a call from a lady from Paoli Poke Bros, she was complaining to me how I shouldn’t have reported the issue, how they don’t get paid when things get reported like this, how she didn’t do anything wrong, that I should’ve picked more ingredients to fill up my bowl and she won’t make my next order if I’m going to report it again, I explained her that half my bowl was empty, how I’m familiar with their portions and this was very unusual for me, but the lady continued to complain about GH not paying them.Both of my orders were, spicy tuna, white rice, sriracha aioli, crispy onions, sesame seeds, edamame, avocado cucumber. Decent amount of various ingredients.Not too long after that I received my second order and it was nothing like the first bowl, there was proper amount of all of the ingredients and it wasn’t cold unlike first time around, I really enjoyed the food as always however a restaurant owner/employee can’t be calling my phone, complain about how they now have to deal with GH, that they won’t make my order if I don’t just take what they give me and borderline harassing me.

• Útil
• Inútil
• Responder

If I could give this place a negative number, I would. By far the worst dining experience I have had in a long time. From the time we entered and said hello, the woman behind the counter barely acknowledged us. They had half the space (including the area with the beverages and bathrooms) blocked by a row of chairs. Our bowls were about half filled compared to what I've gotten at other poke places. The employee started making the first bowl however she wanted without asking about choices.We had to stop her and she was not happy. I asked what the ice tea types were because I could not read labels from behind the chair wall. She did not answer. She was clearly angry when I came around the chair barrier to look.The food was fresh, but not spectacular. My bowl, what little there was, was largely rice.Finally, I asked to use the restroom and she flat out refused to allow me to use their bathroom. What kind of restaurant does that after you patronize them?Why are you in the restaurant business with this sort of attitude?Now I understand why nobody was eating there.

• Útil
• Inútil
• Responder

Tried this place for the first time last week and it is DELICIOUS. Have already gone a second time in 3 days and got my wife to try it too! The ingredients are very fresh and the combinations are delicious. I got a Hula Bowl and added some marinated tuna. Regular sushi is usually my go to, but this poke bowl idea might be taking the top spot on my list!

• Útil
• Inútil
• Responder

For the price (I took very base option), you pay 15$ and get tiny portion. Would come here again and don't recommend anyone.

• Útil
• Inútil
• Responder

Good food but skimped pretty hard on the salmon and avocado.

• Útil
• Inútil
• Responder