Popeyes Louisiana Kitchen

This is the worst customer experience that I believe I have ever had. They messed up our food and want to argue with us there was a young Hispanic guy there that just kept it going. He didn’t even take my order I’m asking him were is the lady who took my order I don’t know I don’t know is all he kept saying. The lobby closed at 10 they had it closed at 8:53I ordered the 2 can dine on the app for 10.99 show her my phone pay for everything and get back to work with only two pieces of chicken my break 30 min I’m calling the store it just keeps hanging up so I had to go back up there. So get back up there now they don’t even sell 5pcs of chicken just 2pc said the young boy. So it all boils down...

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Ordered a chicken sandwich with bacon and cheese and they left the paper from the cheese on my sandwich (under the melted cheese). The chicken on the sandwich was extremely greasy and my fries were cold. I usually don’t post reviews but this is the 3rd time I’ve tried this location and I’ve had nothing but bad experiences. I would not recommend the NORTHLAKE, TX location. Service: Take out

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I strongly recommend avoiding this place! Unfortunately, my experience was very disappointing. The staff seemed untrained, and the chicken was poorly cooked. Additionally, the employees were quite rude. This establishment really needs to reevaluate its operations or consider closing down so that a more competent restaurant can take its place.

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There’s a new manager at the restaurant, and she was incredibly pleasant! The chicken was served promptly and was absolutely delicious. She had a fantastic attitude and worked quickly. I would definitely give this experience a five-star rating. Her name is Stephanie, and I believe she’s the new manager there. Is that right? Reserva una mesa ahora

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If I could give them zeros or negative numbers I would. Ordered 2 5pcs with 2 sides each and 5 jalapeños. They gave me a total of 4pcs, only 2 outta 4 sides and NO JALAPEÑOS. Their phone does an automatic hang up and I only have a 30min lunch. Trust they will see me tomorrow!!! Food: 5 Service: 1 Atmosphere: 1

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I wish I could give this location zero stars! The wait time for a small pickup was excessive, even on a slow day. They really don't seem to know how to manage their business! Service: Takeout Meal type: Lunch

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Got my entire order wrong down to the drink. HOW?? I WAS THE ONLY PERSON IN THE DRIVE THRU LINE Service: Take out Meal type: Dinner Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

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Great service food taste so fresh n delicious Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Reserva una mesa ahora

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This place needs a 0 star rating. They have decent food but the service at EVERY location is such trash. I will never go to another.

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Service: Takeout Meal Type: Dinner Price Range per Person: $10–20 Food Rating: 1 Service Rating: 1 Atmosphere Rating: 1

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