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"$10 for a stale croissant with an ounce of beef and little cheese! Dick Portillo would be appalled. Sucked."
Teléfono: +16307890909
Dirección: 7195 Kingery Highway, Willowbrook, 60527, United States Of America
Ciudad: Willowbrook
Sitio Web: https://order.portillos.com/menu/portillos-barnellis-willowbrook/
Lunes: 10:00-22:00
Martes: 10:00-22:00
Miércoles: 10:00-22:00
Jueves: 10:00-22:00
Viernes: 10:00-23:00
Sábado: 10:00-23:00
Domingo: 10:00-22:00
Platos: 69
Comodidades: 10
Categorías: 5
Reseñas: 477
This Portillos location in Willowbrook, on Rt. 83 is not well managed. I have picked up orders through the drive through and have had terrible results. 1. Cold french fries 2. Salad missing the dressing ir missing the cheese sauce. 3. Arrived home and discovered I did not receive the entire order. This has happened almost every other time and sad when my entire family is expecting to eat!!! I have tried to call and complain but no results. My advice: Order from Buona Beef which is a better Italian Beef, anyway! At Portillos, ALWAYS stay in line, and check your bags! I ordered from Uber Eats and was missing a meatball sandwich. I took this up with Uber Eats and they are giving me the credit for the missing sandwich. But why? This has happened so many times that the manager of Willowbrook should be held accountable. I have never had problems at other Portillos locations like Elmhurst or Naperville. I am of the thought, "If you can 't say something nice, the don 't say anything! However, this Portillos location, be on guard!!!
Always a great spot. The ambiance is casual, the service is good for the most part. The food is always fresh and delicious. Today I had the small beef dipped and purchased a jar of peppers because it's cheaper than paying for not enough peppers or oil. Today they weren't as chirpy as usual, no funny calling of orders. This location is my favorite and my first stop when in the Chicago area.
