Primo Piano - Reserva de mesa

I visited Primo two years ago, and I am writing this review now because, to be honest, I had chosen to forget about the terrible experience. My family and I decided to try Primo for a budget-friendly pasta meal. While we weren't expecting a five-star experience, I often eat at other budget Italian restaurants that are consistently good. However, the customer service at Primo was awful. The waitress handled a simple request about a bottle on our table in a rude and disrespectful manner, making us feel uncomfortable for the rest of the meal. The utensils were dirty, but I didn't want to deal with the waitress again, so I didn't complain. The cannelloni I ordered had a strange aniseed flavor an...

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Christmas dinner for £25 per head was not very good. Vegetables and meal of turkey [not the white cut of turkey] there were a good selection of vegetables but everything was cold. Told waitress but no senior management came to explain [apparantly that was because we complained half an hour after the meal] most of our dinners were left Startes were great Where we were seated was really cold other parts of restaurant seemed warm enought no satisfaction from manageent again who said the heating was on at 28 degrees unfortunely not in our end probably not a second visit

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AVOID! Was extremely ill after our family meal out! Two of us who ate seafood dishes were showing strong signs of food poisoning 6 hours after poorly for 3 days. Sarcastic staff, rolling her eyes at my boyfriend when he asked for an extra portion, such an easy request yet she made us feel stupid. Restaurant was boiling. Very disappointing, non of us will be returning again. Sh*t show. Service: Dine in

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Great staff and amazing pasta!! £9.95 for a 3 course lunch and it was so tasty. I would definitely recommend this place and I will be returning. 5* Service: Dine in Meal type: Lunch Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Bruschetta, Potato Skins, Penne Carbonara Reserva una mesa ahora

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Stopped for daytime lunchtime special. Potato skins , pizza and ice-cream and with a couple of drinks £30 . Lovely food , staff not overbearing. Will definitely come again. Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Potato Skins

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Went for sunday lunch with friends. Good qualty food on offer with a prompt and efficient service to match. Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Diavola Pizza, Soup, Potato Skins

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Food and staff always excellent, just a bit quiet. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Garlic Mushrooms

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The service at this restaurant is top-notch with attentive and friendly staff. The atmosphere is cozy and inviting, making for a pleasant dining experience. Reserva una mesa ahora

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Went for Sunday lunch and was not disappointed lovely will definitely return Food: 5 Service: 5 Atmosphere: 5

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I would rate the service, atmosphere, and overall experience at this restaurant a perfect 5.

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