Rao's Bakery/Coffee Cafe'

Everyone was suggesting this place but sadly I had the worst first impression ever. I needed a really good cake and after I brought home the cake and refrigerated it for 3 hours when I took it out for 20-35 minutes i realized that it’s falling apart FAST. I have friends that make cake and they said that that’s not right take it back and tell them to fix it. I drove 15 mins back to bakery just for the manager to be rude and mean and say that she can’t fix the icing on the cake that fell apart and that it’s my fault because I didn’t refrigerator it when I did. She literally argued with me and wouldn’t let me speak with the owner. This was supposed to be special and this experience ruined the w...

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They are always friendly when I go. A few weeks ago my son helped an older lady (80s) by keeping the door open for her as she exited the building, then opened her car for her while she got in. When we walked into the building all the employees were standing there smiling, telling me they watched the whole thing and he tugged on all their heart strings and gave him a free cookie of his choice. This is my go to place for frappes, and strawberry cheesecakes. I'm not a huge fan of cheesecakes but they are the best!!!

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Cream cheese frosting is butter and sugar and cream cheese so yes it is pretty much buttercream with cream cheese. No need to be snarky behind the counter and criticizing my inquiries with your coworkers. Keep your opinions about customers preferences to yourself. I DO NOT EAT ANYTHING with BUTTERCREAM or related to it! Doesn't give you the right to talk about me and my choices. Worst customer service! Disappointing establishment. Can't even inquire on what they offer.

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Ordered chicken salad sandwich on croissant and planning on having it for lunch!! It came out hot at 8am?? Who eats chicken salad sandwich at 8am?? They did make a cold sandwich that took 15 minutes. The hot one took 5 minutes. ?? Something’s Off!!

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Me and my son love coming here!! The staff is always so sweet! The pastries are very delicious atmosphere is cute!

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