Red Lobster Hospitality, LLC

Thank goodness we had gift cards! Our 1st experience at the Red Lobster on Laburnum Ave was very poor. We were seated right away and after 25 min of no one coming to get our drink order, we left.Since we had gift cards, we thought we would give it another shot. Again, got seated right away. The waiter was nice and that was about the only good part of the evening.I ordered the Ultimate Feast. Sadly, my broccoli was the only good part of the meal. The orzo was overcooked and dry. The lobster tail was over cooked and burnt a little. I used to love the shrimp scampi and that was just okay and the fried shrimp were soggy.My husband ordered the Admirals Feast and a side salad. The salad came out a...

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*sorry for the long contribution* my recent experience in the red lobster in white oak village was somewhat disappointing (maybe under new management), especially as I celebrated my birthday. so my party and I (a party of 2) waited about 20 minutes before they sit and that was good. restaurant was not super busy, but it took at least 10 minutes before the first interaction with our server and a trainee. after our order we waited for over 30 minutes before we got our food, that was lukewarm (food probably sat under a heat lamp for a bit). at this point I was already frustrated, so I didn't make a scene because I didn't want to wait for 30 minutes to replace our meals. I understand that there...

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This is only the second time we've visited this location this year. But on both occasions we were quite impressed with the service we received. On this visit our waiter, Tacori, was fantastic. He was friendly and eager to provide service. His friendly demeanor made us feel immediately at home. The food was really good and was delivered promptly by a very polite young lady as well. I spoke with Cory, the General Manager and told him about our experience. I've spoken to him before and can easily see why this location is such a pleasant place to dine. Thanks to all involved for giving us such a great experience.

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if they wait 45 minutes in a mostly empty building, 73 minutes and their eating was not delivered to the table and server that serve to stop and cook their eating personally, it is time to see how this place ruins the red lobster name. we had to go, but our very hungry, and now brot filled friends decided to stay for another 1 hour to get their food. after a total of 2 hours I went to the pier 88 and got my food in 15 minutes. not bad, but why are the best restaurants in the environment have the worst services in the eastend?

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They usually do better when it not at the highest capacity. I've had items wrong or missing when ordering takeout. The waiters are usually friendly. The food is standard Red Lobster quality and mostly good if dining in.Kid-friendliness: It's kid friendly and offers a kid's menu with crayons.Parking: There is more than enough parking.

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Nice atmosphere, good food. Abigail, our server, was on the ball. She connected us with everything we wanted, so thank you. House drinks are refreshing and are $5.00.ea. I ordered the unlimited shrimp, super good! The butter garlic sauce is fantastic! Ask for Abigal and enjoy a great time. Hat

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Food service was delicious spot on. Place was not too busy for a Sunday afternoon. Servers were exceptional even the one in training. They demonstrated a lot of patience for a large party of 12. They also take reservations.

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Parking: No problem finding a place to park.Food: 4/5 Service: 5/5 Atmosphere: 4/5 …More

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My food came up very quickly! Sit at the bar. And I came before the 17th. Lot there.

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Eat was not good food at all: 3/5 service: 3/5 atmosphere: 3/5 .more

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