Rizo Pizza Bbq North Birkenhead

We have been loyal customers to Rizo for a while now and never had a problem. However a few nights ago we ordered and over an hour later had not received our food. We called up and they were unapologetic but sent the food 40...minutes later. When it arrived, one of the meals arrive without chips. Again we called and they were even more disinterested and said to send the chips out would be another hour. We were obviously displeased with the service even more so that we regularly order and would expect better treatment for loyal customers. To make the situation worse we reviewed the service on their website and got back the most flippant reply. To quote directly, “I have to say it was only you...

• Útil
• Inútil
• Responder

When our regular restaurant didn't have any doner meat available and was closed, we decided to give this place a second chance. However, upon ordering and waiting for our food with an unfriendly employee, we noticed that the restaurant was not as clean as it should be. Despite the 4-star rating on the door, I later discovered that it was given in 2019 and upon checking my app, I found that it was revisited in March 2021 and rated only 2 stars. When I got home and unwrapped my meal, I was disappointed to find that it was not what I had ordered - it had more chili sauce than salad and the salad seemed wilted. Ultimately, this experience was a letdown and I doubt I will be spending my money her...

• Útil
• Inútil
• Responder

We where baby sitting for our friends kids and made a order that was very fussy. Nithing was too much trouble for them and tge accommodated our order. We where in a rush so we will called up to check on the order abd it...was ready within 15 mins. Food great and we were well looked after.

• Útil
• Inútil
• Responder

Was told the wait would be 50 mins. After 1hr 10 mins called up and it was clear the order had been forgotten about. Total of 1hr 50 minutes later the order turned up and things were missing. Called up again and was told the...missing items would be another hour. Would not return!! Reserva una mesa ahora

• Útil
• Inútil
• Responder

to begin with this is first takeaway idea used where there are thunder meat and chips comes without salat or sauce or even the option. chips were hard and there were 2 huge haare in my thunder meeting so that just went into the bin....Very disappointed

• Útil
• Inútil
• Responder

We had some work to do in Birkenhead last weekend.and found this little jam takeaway on Laird Street Birkenhead. Food was freshly made in front of you pizza and Charcoal BBQ grilled. So fresh and delicious. Staff's were so friendly. Good job Boss

• Útil
• Inútil
• Responder

first-time customers here tonight. delicious pizzas with a lot of impact to the crust! I am the kind of person who is never satisfied/full even after a great meal, but I am now absolutely inflated! Many thanks, we are back!

• Útil
• Inútil
• Responder

I had a great experience at this restaurant because I ordered my usual kebab. The staff remembered exactly how I like it and made it perfectly. It is still the best kebab I can find in the area. Thank you, Rob. Reserva una mesa ahora

• Útil
• Inútil
• Responder

Pizzas fabulous and bbq grilled chicken Wings are so delicious . Many Thanks to staff and very friendly Owner

• Útil
• Inútil
• Responder

It wasnt too long ago that rizzo had a bad reputation.but there seems to have been changes.quality..

• Útil
• Inútil
• Responder