Ruth's Chris Steak House

Imagine traveling to Knoxville for FANBOY Expo at the Knoxville Convention Center, and deciding to eat at Ruth Chris restaurant and had a reservation for at least 60 days prior for a BIRTHDAY celebration and the cook serves you a Lobster tail that was obviously cooked prior and re heated up and over cooked to the point of it being dried out and tasting like rubber. The filet migon steak was not prepared as ordered... mashed potatoes were luke warm and the salad was missing the side of boiled egg on one of the salads ordered, and nobody ever came to refill water or refill beverages Sprite Coca-Cola). The server was on point but Ruth Chris in Knoxville was a disaster and a disappointment. On y...

• Útil
• Inútil
• Responder

Couldn’t have asked for a better experience celebrating my dad’s 60th birthday. From the drinks and apps at the bar prior to dinner with bartenders Tori and Arden to the incredible private dinner where service was first class with Chris at the helm. The food was top notch and the atmosphere and service were right in line with it. Special shout out to Lauren and Derrick for going the extra mile to make our family feel welcome and my dad feel celebrated. Truly an incredible experience.

• Útil
• Inútil
• Responder

Nothing about this location lives up to the spirit of the Ruth Chris chain. Food was just average service average and experience average. I’m sure there are better options for a higher class dining experience in the Knoxville area.

• Útil
• Inútil
• Responder

Excellent experience! The staff were very attentive and knowledgeable. Chris our server and Lauren the manager went out of their way to cater to us. They made our father’s birthday very enjoyable and we will definitely return!

• Útil
• Inútil
• Responder

We had a great celebratory dinner! Our server, Chris was excellent. Lauren, the manager, made sure to check in on us and make sure we were happy. I cannot wait for my next Ruth’s Chris occasion.

• Útil
• Inútil
• Responder