Second Cup Café Featuring Pinkberry Frozen Yogurt

Today the owner of the Portland Street Second Cup tried to kick me out due to my disability Today I went on a coffee date with my girlfriend at the Second Cup on Portland Street in Dartmouth. When I bought my coffee I was asked to show proof of vaccination. For those of you who dont know me I have a brain tumor and autoimmune condition. I lived in hospital for two years and have been in and out for the last 8 years. Due to my autoimmune condition, Mast Cell Activation Syndrome, I am unable to get vaccinations. If I were to get a vaccination I would more than likely die. Because of this I have a vaccine exemption form from my doctor. I was the only person my doctor gave a vaccine exemption fo...

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Clean store, cozy environment, clean but crowded washroom and plenty of seating. The staff seemed a little uninterested, but I won’t judge them for that. The blonde girl working there was friendly, though. I said a small iced vanilla bean latte but was rung in for a medium, but I didn’t say anything so that was fine. My friend ordered a chocolate oatcake but received a carrot cake. She also didn’t speak up because she was fine with the carrot cake and didn’t want to bother the employees. The sweets all looked so good it was hard to choose. I didn’t care for my drink, but I’m not much of a coffee girl either so no big deal. The muffins are definitely not as good as they look. It was hard, sta...

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This is a good that could be great coffee shop. Location is excellent and very clean. The coffee, syrups, milk and other ingredients is top quality. Price is average for a coffee shop. The issue is that the quality of drinks is very inconsistent, and customer service feels more like any fast food place than a premium coffe shop. You never know if you will get the best coffee drink/hot chocolate or the worse watery super hot small drink for 5 dollars +tip. It is best to avoid the drive thru so if drink isnt right you can return it right there and get a new drink and help the barista with training. For the pastries i just havent try them that much to comment, except for the oatcakes those are...

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I had a rough day on Thursday while caring for my three-year-old. In my hurry, I realized I had accidentally left my wallet in another purse, and I felt embarrassed. However, the staff member, Battista, was incredibly kind. She offered me a coffee anyway, which really brightened my day. I took the opportunity to explain to my daughter that even on tough days, you can encounter wonderful people who can change your mood. Overall, great people, great atmosphere, and excellent customer service. Thank you for the thoughtful gesture; that coffee truly made my day!

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I found a wonderful spot to relax and read, a spacious environment that makes me feel at ease yet lively enough to enjoy the company of others. The staff are exceptional—always professional, smiling, and genuinely friendly towards customers. It's clear that many patrons choose to return here because of the excellent service and the wonderful staff. Keep up the great work! Second Cup on Portland Street is definitely a place worth visiting. The staff truly deserve our respect and appreciation. Thank you!

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We visit this location every morning, and while our orders vary with the seasons, we typically get two VB Lattes, one at kids' temperature. This place is fantastic, and we eagerly anticipate our morning coffee each day. Today, we noticed that there wasn't an option for Eggnog lattes for delivery, but we mentioned it, and they sent us one anyway. Your staff consistently goes above and beyond. Thank you!

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This Second Cup location is my favourite. The staff are friendly and welcoming. My coffee order is consistently great. Michelle is lovely to deal with and I was impressed that David remembered my order since I do not visit daily! It’s such a busy location and that attention to detail is especially nice. It’s top notch customer service.

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Delicious drinks and treats and super friendly staff! I have gotten an iced PSL two days in a row and their recipe is one of my faves!

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Lovely atmosphere! Love their fro-chos and the peanut butter chocolate chip cookie I had was delicious!

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Always go here for an alternative to Starbucks. Their Lindon Fog is amazing!

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