Second Cup Coffee Co. Featuring Pinkberry Frozen Yogurt

Usually very unfriendly service. No one smiles or seems happy to be working there.Some of their food and beverages are better than Starbucks....but the quality of service and the attitude of the staff....unbearable.No one smiles and they always look like they're doing you a favor.Service stinks do bad. May be they're all terribly underpaid or its just an organization level culture problem ?Everyone rolls their eyes....

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Worst coffee, worst service.I got a cappuccino and it was piping hot. Being a coffee spot, they are not even trained to make a decent cup of coffee.Don’t even get me started on their service. This store seems to hire energetic people. But the baristas at this location have dullest expression and rudest custom service.

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Excellent service and environment here! I went early in the morning on a weekday so it was not crowded and the barista Maria was really friendly, kind and helpful! Will come again.I really enjoyed the maple latte but the Egg white, pesto, cheese and naan breakfast sandwich was bland I wouldn't order that again

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Usually there was a very nice smiling lady. Came here 2 months later and the lady today at 16:20 . Waited 5 minutes for her to wash dishes until i complained and asked if anyone is going to serve the clients? Looks like she needs a coffee and more motivation.

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As a mall employee this use to be my go to place for my favourite foods and drinks but they removed their apple cider from their menu and jacked up their prices on all the food options. This use to be $6.95 and now it’s $16?

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Not a coffee shop feel. Playing a style of music that does not fit a coffee shop atmosphere. Also very messy and dirty. Its bad when my 12 year old says i dont want thing from here anymore. Enough

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Had coffee and muffin with my friend in this place. Both had stomach upset. Made our boxing Day shopping experience really bad.

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the person taking my order was coughing into her hand the whole time and not even wearing gloves. really gross.

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Fruit flies buzz in the air as the store's service remains sluggish, even during quiet times.

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Coffee shop

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