"Fantastic location, excellent food, very helpful and friendly staff, pleasant wellness area, beautifully quiet!"
Not a 4 star hotel for me! But clearly only 3 stars! I wouldn't book like that again. The only thing that makes up for our stay on vacation is the view from the balcony of Lake Constance. Reception hardly staffed. If you want to know something you have to dial a number. Although reception times are from 7 a.m. to 9 p.m. Mon Fri. The room, especially the bathroom, is in need of complete renovation. But you get something completely different on the website and you get a room with a worn out bathroom as a guest that's not possible. As a booking guest, this is a real deception in the truest sense! The breakfast buffet is offered by a tenant because the hotel does not run it itself! Attention for...
Decent hotel in a great location I arrived with my dog. I paid more for it than I've ever paid in any other hotel before: €25 extra. A water bowl was available, which is a positive. The room was small, with a poor view and a refrigerator that wasn't plugged in and was therefore warm. The hotel had hardly any rooms occupied, so I was surprised why my room was so spartan. Probably because I was bringing my dog. I wanted to add breakfast. The price was exorbitant at €29.00. However, I would have only been allowed to sit on the terrace with my dog. So I politely declined. I would have accepted that my dog wasn't allowed in the breakfast room and would have happily parked him in the car for that...
Disappointing – Worth a maximum of 2 stars I chose this hotel based on the 4 star rating, but unfortunately I was very disappointed. As soon as we arrived, we noticed that there were no staff at the reception. It took a long time before we could reach anyone who could help us not the best start to the stay. The rooms were tiny, much smaller than expected, and definitely not what you would expect from a 4 star property. Hardly any space to move around properly or store your luggage. In addition, everything seemed a bit cramped and uncomfortable. The hotel could advertise a higher standard but honestly it doesn't deserve more than 2 stars. It's a shame, because the location and external appear...
Unfortunately we were disappointed. After previous positive stays there was now a lot to complain about. What bothered us a lot was that the hotel door was open day and night but the reception was never manned, so anyone could just walk in. No reception for inquiries, not even a drinks machine, simply zero service and to top it off there were defects in the rooms. Breakfast was good but in the neighboring hotel. In summary: completely overpriced for the service (what service exactly? Room furnishings were only available on request). And the worst thing of all was that we received ZERO response to our repeated complaints. We were completely ignored. Thank you, not recommended.
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We were looking forward to the hotel. Unfortunately, everything turned out differently than expected. The hotel room wasn't ready at 3 p.m., there was no air conditioning in the room, no reception (only at the hotel 100 meters away), a very small room without any extras. No bottle of water, no small toiletries (as you'd expect from a 4-star hotel), simply nothing. And all this for €250 a night with a dog. The parking space is a 30-minute walk away, if you can even find it. OK, there's a shuttle service, but €20 a day for parking is still not justified. And finally, there's the debate about receiving a paper bill. I advise everyone to stay away from this hotel. It's a shame.
The hotel is very stylishly and modernly furnished. We had a great room with a lake view. I didn't particularly like the breakfast. The selection of cold cuts and cheeses was below average, the salmon was very salty and wet, inedible for me. The jams were subpar, and the kitchen couldn't even provide me with a soft-boiled egg for breakfast in a week. Otherwise, a good selection.
Price-performance ratio is very bad. Rooms are only made upon request (greenwashing). Very simple, poor quality breakfast (at best 2 star level) Only 1 bathrobe for 2 people. Very bad parking situation. Reception not on site and only staffed for a few hours.
5:59 PM I was there six years ago. Nothing remains of the former charm. Small rooms, no automatic room service. Breakfast in the neighboring building for €29. Very expensive. No longer staffed reception. I won't be back.
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The hotel is no longer a 4-star hotel. The rooms are dark and there's no air conditioning; it's unbearably hot. The staff was friendly. Parking is only available for a fee of €20 per night.
Fantastic location, excellent food, very helpful and friendly staff, pleasant wellness area, beautifully quiet!
