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"I ordered a kebab at 7:35 pm, but it arrived at 9:30 pm completely cold. I had to return the order to the delivery person."
Teléfono: +441978358000
Dirección: 23 Abbot Street, LL11 1TA, Wrexham, United Kingdom
Ciudad: Wrexham
Sitio Web: https://www.facebook.com/hand.innwrexham/
Lunes: 15:00-00:00
Martes: 15:00-00:00
Miércoles: 15:00-00:00
Jueves: 15:00-00:00
Viernes: 15:00-01:00
Sábado: 15:00-01:00
Domingo: 11:00-00:00
Platos: 5
Comodidades: 3
Categorías: 5
Reseñas: 1470
ordered from here via uber eats around 9.30pm and was told it would arrive between 10.30 and 10.50. phoned the takeaway at 10.40 as we didn’t have any order updates from uber eats on where our food was. the person who answered informed us it would arrive within the next 10 minutes. it got to 11.05 and our order still hadn’t arrived so i phoned the restaurant again to which they said they would phone the uber eats driver. our food arrived around 11.15 however the chips and chicken nuggets we ordered arrived cold and soggy, the pepsi cans we ordered were warm and the chicken burger tasted as if it was a microwaveable rustlers burger in a soggy bun with an excessive amount of mayonnaise on it....
We ordered online and were told an hours wait for delivery. After 70mins we phoned to check and were told it was on its way. It was another 25minutes before it actually arrived. By this time the food was cold but as the kids had been waiting so long we had no choice but to eat it. After phoning back to complain the staff were extremely unhelpful, and no real compensation was offered….except a discount on a future order. Needless to say we will never be ordering from here again. I have never received such bad service….thoroughly disappointing. Only order from here if you are prepared to wait a long time, receive cold food and be treated appallingly by the staff!!!!!
