"Lovely pub on the canal/walking trail,very friendly landlord and staff,very helpfull,great atmospere and the food was excellent! Highly recommend! It was so busy on a monday which speaks volumes,"
My family and I were directed to this pub by a canal boat day hire company in the area. It seemed that the pub relies on one-time visitors rather than repeat customers. Upon arrival, we found the staff to be rushed despite there being no other customers. We managed to find a table outside and went in to place our order. The service was quick, but we were served by an older lady who seemed clueless about the menu. She couldn't find the hunters chicken burger on the till and even overcharged us. The food we received was of poor quality, made with cheap ingredients and cooked badly. The eggs in the ham and egg dishes were overcooked and the bacon in the hunters chicken burgers was undercooked a...
After hearing about the advertised delicious food, we decided to visit the restaurant on Saturday night only to find out that it was a live music event and the kitchen was closed. The only options available were pre-prepared burgers, hot dogs, or plain baked potatoes served in polystyrene boxes. The bartender showed no remorse for the inconvenience, so we decided to leave and take a taxi to Melksham where we had a much better dining experience.
Lovely picturesque pub, fantastic welcome nice beer. Unfortunately the food and service was terrible! Some things on menu were unavailable, when we ordered we waited an eternity for food to arrive! Side orders either arrived after meal was finished or didn’t arrive at all! My mates feathered steak couldn’t be cut even with a steak knife. The owners were apologetic and the steak was not charged, but that’s not the point is it?
Friendly Staff. Dreadful food. It must be very hard to prepare such awful food. Perhaps the regular chef is on holiday but we won't chance another visit for some time. We always plan and check reviews but this was a spontaneous visit a big mistake.
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Where to start. In this day and age you would think a pub would WANT business. Given more than 2 weeks to prepare for a wake of 20-30 people they never responded to their phone or emails surrounding allergens to start. Then, at the actual...
I visited the Somerset Arms a few weeks ago with a group of friends and had a great experience. The staff were friendly and attentive, and the food was delicious. I would definitely recommend this place and can't wait to come back again!
Went in for a Sunday roast. Very limited menu only options were chicken or beef. The meat was very dry as if it had been microwaved to warm it up, vegetables were swimming in water and potatoes were solid. Not a Sunday dinner I...
We visited the Somerset arms today for Sunday lunch however the food wasn’t great. The beef was really dry and tough and the potato’s resembled plastic balls. The pub however is nice and is clean but wouldn’t return for the food
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I was in a group party and I know they wanted to bring out all the lunches at once, however the most difficult meal asked for was fish and chips. We had to wait over an hour for our lunch and I was only having...
Lovely pub on the canal/walking trail,very friendly landlord and staff,very helpfull,great atmospere and the food was excellent! Highly recommend! It was so busy on a monday which speaks volumes,
