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"Are you ever open???? 1 star review because I tried coming to this place 10 times and their closed every time. Tried placing a Togo order and also haven't had any luck."
Teléfono: (+1)9147405255
Dirección: 232 Fifth Avenue, Village Of Pelham, USA, 10803, Village of Pelham, United States
Reserva, Reservación
Ciudad: Village of Pelham
Martes: 11:30-19:00
Miércoles: 11:30-19:00
Jueves: 11:30-19:00
Viernes: 11:30-19:15
Sábado: 11:30-19:15
Platos: 7
Categorías: 4
Reseñas: 41
Just to start I 'll say the food was AMAZING!!! First and foremost, if you 're a chicken place, you need good fried chicken. We went a little crazy and ordered several types. All were flavorful but not over seasoned. They were crispy and yet still juicy. Usually when I order tenders I have a certain idea of what I 'm getting and it 's not usually real chicken that is meaty, juicy and packed with flavor. I could only eat two because there was so much else to eat. If I had the basket of six I 'd have been done fir the night and been in a food coma...which was soon to come none the less. All the sauces were unique and delicious. Double dipping was in full effect. No holds barred. I 'd tell you...
I really want to give this place 3.5 stars but Yelp does not allow half stars. Also if just based on food taste alone, it would have been a solid 4-4.5. Unfortunately I 'd say the customer service here leaves A LOT to be desired. First off I called to order and the music was so loud in the background that the female who answered kept having to have me repeat myself. Finally she turned it down and I was able to complete my order. I was informed 10 minutes. I took my time getting there, about 15-20 minutes later and my food was still not completely ready. There also was only 2 other patrons in the establishment, both already eating. Then my drink cups were not given until I asked for them. Let...
Ordered a 6 piece fries with 4 sauces and fountain drink through Doordash. Received an open box of cold fries and tenders minus a sauce. I don't know if the dasher was eating it or it wasn't secured in the first place. Also received a sugar free drink which was NOT ordered. I called the store to provide feedback and asked for a manager. Khaseen the manager got on the phone with the most annoyed and aggravated responses. He talked over me and told me he's not responsible for door dash orders. I explained the box was all the way open and appeared not to be shaped to close at all. I explained the sauce was missing. He stated they ran out. I told him common courtesy would be to call or put in an...
Follow up review... August 2021: The food is still very good for solid fried chicken fare. Great battered and meaty sandwiches are sizable (and should be for the prices... . From a merchandising perspective, they seem a little lost with too many gears and choices. The service, on the other hand, is a bit lost. Granted the pandemic has knocked the wheels off of owners finding capable restaurant workers, but like another review, I was told my food would be ready 5-10 minutes after I phone-ordered it. Rushed over to pick it up, only to wait another 15 minutes for the crew of 3 people to figure out my order along with two other phone-in orders. We are really rooting for Sound Chicken to succeed.... Reserva una mesa ahora
The place is small and kinda oddly bare. And the menu is pretty spare. And the hours seem kinda short it seems like they 're always closed. Not sure I understand their business strategy. But they 're friendly, and they make a good fried chicken sandwich. Not as good as Pelicana, the Korean fried chicken outlet, but better than average. Fries were good. They have an odd, cone shaped 'tater tot on the menu best to skip those and stick with the fries.
Awesome seasoning on the chicken! Got two orders of tenders with fries, the honey mustard (I think it's called I Need a Hero) was a huge hit. The chocolate soda was interesting, looking forward to trying the other flavors though. We called ahead to order and it was ready within 20 minutes, very easy pick up process and friendly guys working the counter!
Great food and service! It was our first time ordering after waking by this place thousands of times. My husband and I couldn't narrow it down so we just ordered one of practically everything and shared. No matter what you order it will be delicious and you won't be disappointed.
