Please have more consistent check-ins with people on pick-up area! Make sure they didnt order to the wrong store or have had their orders stolen. It doesn 't take long- even when busy- and makes sure your customers are happy and feel attended to. Just ask if they ordered to the right address, or what they are waiting on, and give a quick update. Also if items are missing (because out of stock or items were taken by the wrong person) offer refund/remake or exchange when you know the customer didnt receive all of their order...don 't just say oh I can 't see it here (in the pickup area) and walk off? Also more cleaning of the lobby would be nice but I understand it can get busy here. That isn...
Every time I visit this restaurant, I'm consistently pleased with my experience. Today was particularly enchanting, thanks to the two women working the front register at 8 o'clock. I really appreciate the staff, as they put in a lot of effort despite managing a steady stream of orders. It's refreshing to see people so dedicated to their work. Whether you're in the mood for a hot cup of coffee like my husband or a refreshing iced drink like I prefer, there's something for everyone here. I also tried the new maple butter chicken and egg sandwich, and it was absolutely delicious. I've shared a few photos to give you a glimpse because this is a genuine review, and this place is definitely one of...
Every time I visit this restaurant, I'm consistently pleased with my experience. Today felt particularly magical, thanks to the two women working the front register at 8 AM. I have to commend the staff — even though they were overwhelmed with orders, they maintained a diligent work ethic, and it's refreshing to see people who genuinely enjoy what they do. Whether you prefer hot coffee like my husband or an iced drink like I do, there's something for everyone. I also tried the new chicken sandwich with maple butter and egg, and it was absolutely delicious! I've posted some pictures as part of this genuine review because this place is truly one of my favorites. It has such a wonderful atmosphe...
This location can get busy at times. The handlers who give out the orders rarely check for item listed on the drinks when giving them to customers. Most times I caught the mistake and told them there?s more to the order. I had to drive back for my items that they forgot every now and then. Also filled up the cup 2/3 of the way?come on guys
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The staff at this restaurant are very friendly, but the drink quality can be inconsistent, especially when it's busy. One thing that really bothers me is that you have to request a straw, as they are not readily available. This feels a bit disrespectful to customers who are paying for drinks that typically come with straws.
I really appreciate the staff at this restaurant—they're very friendly! It can get quite busy, so a bit of waiting is to be expected. The mobile app is definitely the best option for placing your order, and then you can pick it up when your drink is ready to be ordered.
The staff is really friendly, but they often run out of various items. On my last visit, they were out of matcha; the next time, they didn't have any caramel; and now they’re out of both oat milk and almond milk.
My coffee was exactly what I expected. The problem was that they took way too long to prepare it, even though they weren't busy at the time.
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The cashier was incredibly friendly and answered all of my questions, and then some! She was a real pleasure to interact with!
Really kind and polite employees (shoutout to Evan! , but location could use a deep clean.
