Kathy needs to work on her customer service skills. Starbucks corporate needs to step in and staff this appropriately, it is always understaffed, who I feel bad for, but also there is a male Stop&Shop employee who is nice and helps out the Starbucks byfilling in on breaks but he has no idea how to make the drinks which defeats the purpose of helping. They need to either closedown for breaks or be adequately staffed. He literally asks you how to make your drink, if there's not enough staff then it justneeds to be shut down. I'm about to rattle off a few eye-rolling phrases such as I've worked customer service myself etc. but Ijust felt I needed to be heard. My wife had a panic attack because...
Starbucks - Reserva de mesa
2020 Norwich-new London Turnpike, Montville, CT 06382, United States Reserva"The hours indicate that they close at 8 PM, but when I arrived at 5:45, they were already closing up."
Detalles
Teléfono: +18608480210
Dirección: 2020 Norwich-new London Turnpike, Montville, CT 06382, United States
Reserva, Reservación
Ciudad: Montville
Sitio Web: https://www.starbucks.com/store-locator/store/17300
Horario de apertura
Lunes: 07:00-19:00
Martes: 07:00-19:00
Miércoles: 07:00-19:00
Jueves: 07:00-19:00
Viernes: 07:00-19:00
Sábado: 07:00-19:00
Domingo: 07:00-19:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 6
Dirección
Reseñas
The service here was unprofessional and disrespectful. A friend of mine placed an order and was treated disrespectfully to the point where she was brought to tears. In no way is this acceptable for any establishment to conduct themselves in such anunprofessional and disrespectful manner.
Terrible customer service and inadequate staffing. Kathy could use a more friendly attitude. It seems the focus is more on profits than on employee well-being. I would recommend finding another place to go.
I had a disappointing experience at Starbucks. The espresso machine was out of order, so I could only get a regular coffee, yet I was still charged for a latte. Reserva una mesa ahora
The hours indicate that they close at 8 PM, but when I arrived at 5:45, they were already closing up.
Platos
Reserva una mesa ahora
Categorías
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Coffee & Tea
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Fast Food
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American
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Coffee
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Pizza
Comodidades
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Debit
- Reserva
Chili's Grill
2000 Norwich-New London Turnpike, 06382, Montville, US, United States
Reserva, Fast Food, American, Mexican, Tex-mex, Pizza
"The server arrived at the table promptly and took our order. The wait for the food was minimal. Food came out quick, hot, delicious, and filling."
McDonald's
1951 Norwich-New London Turnpike, 06382, Montville, US, United States
Reserva, Coffee & Tea, Fast Food, Burgers, Coffee, Pizza
"I loved the design, and the service was fast friendly,and the food was actually hot."
Mcdonald's
538 Norwich-New London Turnpike, 06382, Montville, US, United States
Reserva, Coffee & Tea, Fast Food, Chicken , Burgers, Pizza
"Do not go here after midnight, says 24 hours but is not ."
China House
30 Norwich Rd Ste 2, Quaker Hill, 6375, United States Of America
Reserva, Fast Food, Chinese, Pickup, Asian, Lunch
"Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 4"
Golden Palace Chinese
2173 Norwich-New London Turnpike, Montville, USA, 6382, United States
Reserva, Fast Food, Chinese, Coffee, Pizza, Cakes
"This Chinese restaurant in Montville/Uncasville is among the best. The bar offers excellent drinks and the chicken wings are outstanding. It's a great spot for a meal if you're in the area. A hidden gem worth discovering."