You used to be my favorite Starbucks because you were the only location that consistently got my drink right. Your baristas were fantastic. However, a few weeks ago, I placed an online order and when I arrived, one of the young baristas asked if I had ordered online. When I confirmed, she informed me that the online service was down and that my drink had been sent to a different Starbucks. I explained that I was running late for work and didn’t have time to drive to another location. Unfortunately, her response was dismissive, and she essentially told me it was tough luck. In the past, when there were issues with online orders, your baristas have apologized and made my drink for me, even whe...
You used to be my favorite Starbucks. You were the only one that got my drink right. All of your barista?s were amazing. Couple weeks ago I had ordered online and I came in, and one of your young barista girls asked if I had ordered online. I said yes. Shetold me that online service was out of order and that my drink had been sent to a different Starbucks. I explained that I waslate to work, and I didn?t have time to drive to a different Starbucks. She basically told me too bad. Other times when yourservice wasn?t online, your barista?s apologized and made my drink. And even a couple of times I have paid for the drink at youroffice. But this girl was so rude That I just left. And I have not...
Amazing customer service and they filled up your drink all the way when you ask for light ice. My fiancée and I stopped by here after our drive back from Lake Tahoe since she was craving her Gva PF drink. I got my Mango dragonfruit which I asked for light ice. I was expecting the drink to not be filled all the way up because at Starbucks in Los Angeles, they try to match the exact level on their measuring cup when ice is added. But at this Starbucks, the workers filled my drink to the too and I really like that. She also had some small talk with us. There was basically nobody inside and there was many parking spots. They even have outside seating again which is nice to see.
The flavor of our beverages are good. Staff did not provide a total at the order window which is not good customer service. When we arrived at the pickup window we were then advised that two of the items we had ordered were sold out. And one of the items we ordered as a Frappuccino and it arrived as a latte. Staff needs to be more attentive but they were polite. Perhaps on our next visit there will be an improvement.
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This Starbucks has never let us down but, today in particular they blew me away. My husband had a horrible experience at the Starbucks on Blue Ravine and decided to go to this location when he was back in the area. After telling the barista about hisordeal they gave him a free drink as an apology for another locations poor service!!! That?s why we love this location! Theynever fail to give 5 star service.
This Starbucks location is clean and maintains the same standard as most others. The customer service is friendly and enjoyable. The restrooms are tidy, making it a great option for a quick stop. Additionally, there is seating available that is comfortable enough for those who want to linger for a while.
Haha, Mason... I ended up getting my extra soy for free at a different location anyway. It's disappointing that he's here now. The ratings are definitely going to drop. It's a shame because this place used to be a solid 5-star before he arrived.
The drive-thru team was excellent and ensured the line moved quickly. This was the best service I've ever experienced at 10:15 AM!
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Great Starbucks just doesn't have the breakfast food but I guess you don't need it cause your in a safeway grocery store
Wow, the aroma is incredible! The staff here are very friendly as well.
