Starbucks - Reservar una mesa

I would have had a much harsher review if it weren't for the outstanding customer service. I ordered an English Breakfast latte through the drive-thru but ended up with an Earl Grey latte. By the time I got home and noticed the mistake, I decided to calmly drive back to let the barista know about the mix-up. I hoped it would help them be more careful in the future and differentiate between an English Breakfast latte and a London Fog. The staff was incredibly accommodating and promptly exchanged my drink without any fuss. They didn’t question what was in my cup or inspect it, which I really appreciated. What I loved most about this experience was the lack of attitude and the absence of endles...

• Útil
• Inútil
• Responder

This review could have been quite negative, but their outstanding customer service turned it around. I went through the drive-thru and ordered an English Breakfast latte, but instead received an Earl Grey latte. When I got home and realized the mistake, I returned calmly to inform the barista, hoping they might take more care or learn the difference between an English Breakfast latte and a London Fog. The staff was more than accommodating; they quickly swapped my drink for the correct London Fog without fuss or even questioning me about the mix-up. What I truly appreciated was their friendly attitude—I wasn’t met with any resistance or a barrage of questions. Excellent service all around!

• Útil
• Inútil
• Responder

11/9/22 8:55am who is in charge of this place?! There is no reason why the girl at the drive thru window should be giving me attitude when I asked to have more chai concentrate added to my iced ?chai? latte that was all milk ice. I hate this location with all my heart. Absolutely never coming here again. They lack EVERYTHING. This is the worse Starbucks. I always want to give them chances because they?re the only one in Bell but it?s awful here. Wait time are INSANE. Go to Maywood if you can. The drive thru always moves at a reasonable pace. This location will have you waiting 30+ minutes in the drive thru.

• Útil
• Inútil
• Responder

They take way to long, I made a mobile order and it took 25 minutes to get my order. Decide to give them a second chance, because the first time they were kinda busy, so I figured the second time It wouldn't take to long, I was wrong. It took 30 minutes to get my mobile order, and that time they didn't have a lot of people there.

• Útil
• Inútil
• Responder

Very terrible service I asked for slip the lady told she doesn?t have she has for coffee hot all the employees needs a good training for customer service

• Útil
• Inútil
• Responder

My cousins hang out here instead of mine, and every time they visit, they have to wait a very long time. That's why I'm giving it only three stars!

• Útil
• Inútil
• Responder

I have nothing negative to say! The woman who takes my order is always cheerful, and the entire staff is friendly.

• Útil
• Inútil
• Responder

Good coffee but the drive thru has been very slow In the last couple of drive thru's, that's why the 3 stars

• Útil
• Inútil
• Responder

One of my favorite drinks at this place is the pineapple lemonade. It's incredibly delicious and refreshing!

• Útil
• Inútil
• Responder

Great coffee and service

• Útil
• Inútil
• Responder