The manager (I’m not sure if he is the manager, but it seems he has been working in the industry for a while. made decent drinks. But he is not good at customer service. He was condescending and unprofessional while I was politely asking him to correct the price that was mistakenly labeled for a drink in the store. “If you know how this works, you can teach me, but now I don’t,” was his line. We will never go back to this store. I know Starbucks might not care, nor might he. But still, I feel that I should let other customers know what they will be dealing with when they need coffee here.
Starbucks - Reserva de mesa
4101 Towne Center Drive, Louisville, 40241, United States Of America, Louisville/Jefferson County metro government (balance) Reserva"Challenging customer service…avoid and go across the street. It far better to wait than to be treated badly."
Detalles
Teléfono: +15023269185
Dirección: 4101 Towne Center Drive, Louisville, 40241, United States Of America, Louisville/Jefferson County metro government (balance)
Reserva, Reservación
Ciudad: Louisville/Jefferson County metro government (balance)
Sitio Web: https://www.starbucks.com/store-locator/store/9780
Horario de apertura
Lamentablemente, los horarios de apertura no están disponibles en este momento.Estadísticas
Platos: 0
Categorías: 5
Reseñas: 89
Dirección
Reseñas
The manager (I’m not sure if he is the manager, but it seems he has been working in the industry for a while. made decent drinks, and one star is for that. But he is not good at customer service. He was condescending while I was politely trying to correct the price that was mistakenly labeled for a drink in the store. “If you know how this works, you can teach me, but I don’t,” was his line. We will never go back to this store. I know Starbucks might not care, nor might he. But still, I feel that I should let other customers know what they will be dealing with when they need coffee here.
I ordered a strawberry frappe with chocolate chips and was disappointed by the preparation. I watched as the staff member added a very minimal amount of flavor, followed by just a tablespoon of chocolate chips, and filled the cup mainly with ice. While I was waiting, the manager told her, “Next time I’ll show you how to make it right.” It felt frustrating to be served something clearly messed up. I ended up wasting $6, including the tip, on what was essentially just blended ice with a hint of flavor. This was, without a doubt, the worst drink I’ve ever had at Starbucks.
Was going to movie Tinseltown and decided to splurge on Starbucks. Nearest was target Starbucks. Worker was no where to be found for 15 min. Finally got a cashier to get her back there. Ordered cup black coffee. Left to go to movie and took a drink. Tasted warm/not hot and like it had sat all day. Horrible $4 cup of coffee Reserva una mesa ahora
I encountered the rudest employees at this Starbucks. They prepared drinks right next to cleaning chemicals, didn't make any eye contact, and showed no effort to acknowledge my order after I placed it. Additionally, they paused their work in the middle of serving a line of customers to make drinks for themselves.
I always enjoy stopping by Starbucks whenever I visit Target. There's nothing quite like a refreshing coffee or tea from Seattle's best. My kids love to grab a cake pop and greet the friendly baristas. I had a wonderful experience at this Starbucks location in Springhurst Target.
The manager is very arrogant and unprofessional. I noticed later that he deliberately redeemed 150 more stars after he was explaining to us that we can only redeem one reward for every purchase.
We were treated unfriendly and unprofessionally by the manager. And they redeemed 150 more stars than they were supposed to. Reserva una mesa ahora
Fast knowledgeable friendly service drive through available.super clean. Prices mid range but affordable still reccomend
Challenging customer service…avoid and go across the street. It far better to wait than to be treated badly.
Reserva una mesa ahora
Categorías
-
Coffee & Tea
-
Chocolate
-
Coffee
-
Drinks
-
Tea
Comodidades
-
Delivery
- Reserva
Drake's
3921 Summit Plaza Drive, Louisville, 40241, United States Of America
Reserva, American, Beer, Wine, Full, Bars
"Great place to eat! Good drinks, service, and food!"
Ramsi's Cafe On The World
10639 Meeting St, 40059, Prospect, US, United States
Reserva, International, Cheese, Wine, Cafe, Fish
"sat at the bar, as our table was loud and turned toilets"
Chipotle Mexican Grill
10333 Westport Rd Ste 100, Louisville, Kentucky, USA, 40241, United States
Reserva, Delivery Services, Mexican, Cheese, Steak, Meat
"Overall ratings: Food: 5 Service: 5 Atmosphere: 5"
Bearno's Westport Rd
9222 Westport Rd, Louisville, Kentucky, 40242, United States
Reserva, Vegetarian Friendly, Sandwiches, Italian, Salads , Pizza
"I often order pizza from the Westport Road location, and I’m consistently impressed. Keep up the great work!"
White Castle Louisville Westport Road
9493 Westport Rd, 40241, Louisville, United States
Reserva, American, Chicken, Drinks, Fish, Tea
"Service was 1000 times better than the location at Stoneybrook."