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"Overall, the experience was sub parKudos to the kitchen, food was great including the coconut shrimp."
Teléfono: +18076832625
Dirección: 879 Fort William Rd, Thunder Bay, ON P7B 0A9, P7B4A4, Canada
Reserva, Reservación
Ciudad: Thunder Bay
Sitio Web: https://www.swisschalet.com/
Platos: 10
Categorías: 5
Reseñas: 1725
Good food but very slow compared to other Swiss Chalets that we have visited. Restaurant was fairly busy on a Friday evening but still a one hour wait after ordering is not what one expects or wants when going to this type of restaurant. We chose this restaurant because of its reputation for quick service and the fact that we were somewhat short on time and were disappointed in that regard. The food quality was good though and the staff very friendly and apologetic.
I only went to this restaurant as a backup option. The wait for our initial service was very long, and the wait for our food was even longer - almost 1 hour. When our food finally arrived, the roast beef was mostly fat and the crispy chicken had hardly any chicken in it. The waitress was terrible, prioritizing other tables over us. I had to actually ask her where our food was, which has never happened to me before. I will not be returning to this restaurant.
I enjoyed using the app on my phone. It was easy to use and the images made it quick to find what I wanted. However, despite arriving 5 minutes early for my pickup time, my order wasn't ready until 10 minutes after the scheduled time. I had to wait a total of 15 minutes, whereas in the past I have only waited 10 minutes when ordering at the counter. Apart from a cold mixed veg side, everything else was very good. I particularly loved the chicken!
Whenever we visit Thunder Bay, we always make sure to dine at this restaurant. Their gluten-free chicken and sauce are delicious, and they even have a separate fryer for gluten-free French fries. The staff is well-informed about cross-contact concerns, making it a safe option for those with dietary restrictions. Reserva una mesa ahora
This particular Swiss Chalet has a dedicated fryer for gluten-free fries! Just ask and they will take a few extra minutes to heat the oil. The chicken, chalet sauce, and mashed potatoes are all gluten-free. The staff appears to be very well-informed about their gluten-free options.
