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"The young lady who served me at the window around 8:30 PM really lacked in customer service. I greeted her multiple times and even thanked her when she handed me my food, but she didn't respond in a friendly way. I had to make an effort to give her a proper greeting."
Teléfono: +12288222868
Dirección: 9384 Highway 49, 39503, Gulfport, United States
Reserva, Reservación
Ciudad: Gulfport
Platos: 10
Categorías: 5
Reseñas: 974
So I just came to 49 through the drive-thru in the Taco Bell. Fast food is just that, so the bar is not always super high for customer service, kindness, etc. In no case is that a knock, I work in food, and some things are simply the way they are. I am one of many who is disappointed that the seven-layered Burrito is no longer a menu item and so when I order it, sometimes it irritates the staff. The staff was amazing tonight. So patient, so kind and so helpful. My order was finished in a few seconds and there were no ounces of foot on my order to order a menu item. I lost my receipt so I could not tell you the name of the beautiful lady who worked the window, but please know that you did my...
The Brittany was our cashier, she took orders from the drive inside and so I can understand that she was busy. It was 3:28pm and we were two of four people in so definitely not busy inside, not sure if the drive thru rolled. She was very direct, did not respond to small conversations. A very nice young man brought our food out immediately, he also took care of a spill in the dining area. After we ate that we were ready to come on the street and I tried to use the toilet room and there was a sign for “for the key, only for customers”, I don’t think I even got the words out and Brittany said “we don’t have the key”, I’m not sure if it’s even legal for a facility for businesses without a toilet...
Absolutely horrible. The customer service here is non-existent. I usually never go to this particular location, but I foolishly broke my own rule. Every time I've been here (which wasn't that often, for obvious reasons), my orders have been messed up. And on top of that, they refused to acknowledge their mistakes and told me to take or leave it. So I left it. I'm not accepting a messed up order. How can you expect to be paid $15 an hour if you can't get a simple order right? Or operate the cash register like you're supposed to? Please don't waste your time coming here. Drive the 10 minutes north to the other Taco Bell by Burger King. My experiences there have been much more pleasant. I will...
I highly recommend checking out the new freezer menu; it's delicious! I particularly enjoy their happy hour from 2 to 5 PM. My kids are big fans of Taco Tuesday. It's a fantastic place to eat, especially since they’re open until 4 AM on weekends. Since I work on weekends, I really appreciate the fast service, and I love that they stay open late. I frequent this place often because I can't stand the food at Waffle House during late nights. That's why I'm so happy Taco Bell is open late! The chicken is excellent, and I can’t get enough of the cheesy options. I absolutely love it! Reserva una mesa ahora
It's 10:15, and although they opened at 10 a.m., I'm still unable to place my order. It's unfortunate how customer service has declined in some fast food chains since the Covid-19 pandemic. The overall quality at these places seems to have dropped as well. It looks like the pandemic continues to affect them, as their lobby is closed. I called IHOP, and they are open for dining in. Perhaps it's time to explore better quality restaurants that prioritize customer satisfaction. After all, we still live in a capitalist society where customer satisfaction should matter, right?
The few times that I have been there around 10:15pm on weekdays the customer service is really bad. Their speaker system is inaudible and it takes them at least a minute to acknowledge your vehicle. The young woman who has served me twice is always unprofessional. She barely even acknowledges you and always pulls you up for your order even if your total was less than $4 dollars. One night she even answered her cellphone while handing me my order that I waited in for 10 minutes while I was the only car in the drive through!
This restaurant serves consistently poorly prepared food. The employee's settings are also sloppy. If I consistently say, I mean three times a month for over a year now, every single order is halved. This is the Cheesy Gordita Crunch I ordered today... The bowls are hard and stale and I have never served so in my life. No one was before me, there is NIE a hurry, and really no excuse for the service like this, over and over.. I hope Taco Bell pays attention to this special store and how it works.
Went to this ?fine? establishment ordered a chalupa box. Didn?t get the box and went to put hot sauce on my burrito to find this sorry excuse for an already sorry excuse for food. I tried to take a picture of the disgrace of a chalupa I was given but my phone started crying. I can?t believe these people think minimum wage should be more than $7.40 an hour! After this performance I think it should be lowered to $5.25! Reserva una mesa ahora
I visited for the first time on October 23rd and had a fantastic experience. The service was excellent, the staff was friendly, and the meal preparation was impressively fast. The restaurant was very clean, and I don't need to mention that the food tasted amazing. I was really impressed by this place!
