I called back hoping to speak to a manager and recognized the same rude individual on the line. He stated that the restaurant was family-owned and warned me that if I chose to escalate the matter, I would only be speaking to him again.
As a former business owner, I understand the necessity of sticking to posted hours unless there’s a valid emergency. From what I could observe through the pick-up window, the restaurant appeared clean, and it looked like the employees were simply eager to leave before 10 PM.
Regardless of being family-owned, the employee's behavior was unprofessional—he was confrontational and sarcastic. Given this experience and the noticeable decline in food quality over t...
"The staff here are fantastic and the place is always bustling, yet they consistently ensure our food is well taken care of. For takeout, I've enjoyed dinner meals that typically cost around $10–20 per person. I rate the food, service, and atmosphere all at 5 stars. Some must-try dishes include the Burrito, Jr Super Nachos, Taco Salad, Nachos, Sancho, Wings, Aztec Dinner, Sauce, Nacho Grande, and Nasty Nachos."
This is hands down the best Sancho's I’ve ever visited! The nachos are consistently stale, which has always been the case, but they do get you in and out quickly. The apple pie dessert, however, is absolutely fantastic!
**Service:** Takeout
**Meal Type:** Dinner
**Price per Person:** $1–10
**Food Rating:** 4
**Service Rating:** 4
**Atmosphere Rating:** 4
**Recommended Dishes:** Nachos, Sancho, Nacho Grande
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Fantastic food! Although they were busy, we didn't have to wait long at all. Service: Takeout Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Must-try dishes: Sancho, Nacho Grande.
The restaurant has a significant cleanliness problem, with cockroaches visible on the floor and even in the drinks. It appears that the floors are not properly cleaned, making them quite dirty.
The food here is exceptional, and the service is prompt. We always look forward to dining at this restaurant whenever we're in the vicinity. It's definitely a cut above the fast food chains.
Always delicious! Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
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Incredible food for the price! I’ll definitely be choosing this place over Taco Bell from now on.
Service: Take out Meal type: Lunch Food: 3 Service: 2 Atmosphere: 3
