Tea Maru Housemade Boba

I had no idea this Tea Maru location was here right by the 24-hour fitness here in Arcadia.I have been to the other location out in San Gabriel but I had purchased a Groupon deal that ended up only being for Arcadia only so I had no other choice. The team members here were really friendly and suggested a few different drinks to me that I did't normally order. They took the time to go through the menu with me. Their mango jasmine with jelly is really great on a hot day and it's very refreshing. They're primarily known for their handmade boba at the store. At the San Gabriel location sometimes you're able to see them make boba out of their machine and it's always fun to watch.The store is pret...

• Útil
• Inútil
• Responder

Bad experience today with a poorly trained employee. Basically received a cup of milk with the tiniest hint of matcha, and a few drops of mango syrup with tons of ice and water. We had to ask her to blend the slush more because it had chunks of ice and could not travel up the straw. She re-blended with water but then it was just drinking slushy water with a hint of fruit syrup. Just why? Inedible and tossed it. Anyone could make 100% better at home with minimal effort The owner or franchisee of this location should start paying more attention. The store is sitting empty and dead for a reason!Poor management very likely because the (one) employee always seem sad and somewhat dejected ? must b...

• Útil
• Inútil
• Responder

TLDR: Staff didn't have online order ready and instead of making my order, sells the last boba to walk-in customers and tells me to wait 20 min+ for more.Ordered online, arrived past the pick up time, and order wasn't ready. Instead of making my beverages, they served two walk-in customers and told me they just ran out of boba...They told me I could wait another 20 minutes for more and couldn't give me a refund.I've come here several times and always leave a tip yet this place consistently never has your order ready, staff just sits around until you walk in and make you wait anyway.

• Útil
• Inútil
• Responder

What a disappointing experience. The place is empty with no seating. Feels dirty. So many of the menu items were unavailable when we went including BOBA ITSELF... and their main drinks, the maru milk, strawberry slush, etc. Why even remain open if you only have 1 item available?? The worst part is the worker watches you put your order in on the iPad stand and after you've paid for your order he then tells you OOPS WE'RE OUT OF ALMOST EVERYTHING. Such a poorly run business.

• Útil
• Inútil
• Responder

This is honestly the best boba I’ve ever had! And the prices are really good. The boba is homemade and the service is quick. I highly recommend coming here.Dietary restrictions: Gave me lactose free milkWheelchair accessibility: I use a wheelchair and this was perfectly accessible

• Útil
• Inútil
• Responder

You let me down Tea Maru Arcadia. I can't set $0 tip yet you force it on me in the app. $9+ for a drink? No way. I'm going to another competitor instead.Please fix this.

• Útil
• Inútil
• Responder

The tea tasted like watered down milk. : The employee was really nice though! I was pretty bummed as I love trying new boba spots

• Útil
• Inútil
• Responder

Most delicious boba i have ever had. 10/10 the consistency is amazing! I would have this every day if I lived closer.

• Útil
• Inútil
• Responder

Me and my pals went to this shop after the gym as it was right next door. Liked my drink! Awesome sauce!

• Útil
• Inútil
• Responder

I often experience stomach issues after getting their boba.

• Útil
• Inútil
• Responder