First visit here, was okay used the app to order this is always easy, it was steak club night so great, ordered the upgraded sirloin, came with a sauce, mushroom and onion rings, partner had the large mixed grill. Food came and unfortunately for me my medium steak was a bit too rare, I usually have m/r in most places, partners meal was fantastic Spoke to the duty manager when we were about ready to go, who agreed it was a bit too ****, he did offer a dessert but as i said we were ready to go. Possibly a one off and I was the unlucky one.
Waited 3/4 hour for food. When it did arrive the starters and mains all came together??? There was a row of staff all holding a dish?? Told them to return with freshly made mains and not heat up in microwave which is what they had done on a previous occasion. There were 4 young boys as staff. Everything they done was in 2's?? Cleaning tables etc. Mostly chatting having a good laugh in the corner and ignoring customers. One lady was working hard. she has been there a while and was doing all the work.
Came in last Saturday around 5.30pm and asked young male server about the vegan menu. He looked confused and I informed that I usually have the vegan pizza. He told me that they do not sell vegan pizza. We left and went over the Bay and of course we had the pizza. You need to train the staff about what you actually sell!
The jdw is shocking they have not a clue what they our doing . Plus you work shifts and this company only pay you part you worked . Worked for them for a short time and very glad . I worked my weeks notice. And still have only been payed for the 3 shifts instead of the 5 I have worked they owe me monies.
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Cheap, sticky tables, uninspiring menu. A fairly dull place with the only redeemable feature being the customers. Many seem to live there, drinking from breakfast to last orders. This, of course, provides a great people-watching opportunity, if that is your thing.
Visited for breakfast. Hand sanitiser had run out at front door. Coffee is from a machine, ok but not the best. Was however piping hot. Breakfast, mushrooms were literally stone cold and rest of breakfast barely lukewarm. Very disappointed.
Popped in today, ordered a curry, Exceeded my expectations, really tasty,garlic naan delicious, the staff were super friendly, and ensured our meals were to our liking.excellent customer service. Will return.
Had a nice meal with friends but sat upstairs and melted in the heat and I couldn't get out of there quick enough. (Exceptionally hot weather though to be honest)
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On the plus side, freindly staff and quick service via app, but the beers, a pint of Rhymney and pint of Doombar were both dissapointing.
Fabulous! Very accommodating and welcoming staff, friendly punters too. Pristine toilets! Best spoons I've been to in a long time
