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"When I went their app scanner was down was disappointed. Their turkey pesto sandwich though, was yummy. I like their vanilla lattes."
Teléfono: +15622874070
Dirección: 9516 Lakewood Blvd, Downey, CA 90240, United States, Pico Rivera
Reserva, Reservación
Ciudad: Pico Rivera
Sitio Web: https://www.coffeebean.com
Lunes: 05:00-22:30
Martes: 05:00-22:30
Miércoles: 05:00-22:30
Jueves: 05:00-22:30
Viernes: 05:00-22:30
Sábado: 06:00-22:30
Domingo: 06:00-22:30
Platos: 0
Categorías: 5
Reseñas: 1590
This place used to be my favorite before 10/2021. I moved. Seems like the customer service has gone down the hill. There is not a person to greet you or take your order when you come. Only if there's a line because they are already there and helping someone. If you are the first, you either have to wait a while or get their attention. If you get their attention they get snippy and have an attitude so beware. There were out of a lot of things so I wasn't able to order a drink while I was freezing. I asked the employee why it was so cold and she said she didn't know. I asked other people if it was freezing to them too and they said yes. At this point I didn't bother asking for a manager becaus...
I went through the drive thrue, I parked to make sure I had my complete order, I was missing two sandwich when I went in and I told the cashier she made sure she had given it to me, I took her the bag and indeed the two loaves were missing but she told me She said that she had given them to me, and I told her I'm not going to steal two sandwich of bread? and she told me what you want me to do I gave them to you and we don't have any more with a terrible attitude I told her don't talk to me so I'm not talking bad to you, she called her manager and they gave me the two sandwich , the truth is I would never return to that place
If it were possible to give this restaurant zero stars, I certainly would. I had a terrible experience on Saturday. I ordered a large dark chocolate iced latte, but they gave me a medium instead. When I pointed out the mistake, the employee just swapped the cup and added extra ice to fill it up. I then asked her to remove the extra ice, but she ended up taking out all the ice, leaving me with watered-down coffee. I will never return. This happened at the drive-thru, and I wish I had noticed the issue sooner because when I finally tasted it, it was really unpleasant.
Julie, Jasmine, and the team are consistently fantastic. This Coffee Bean location is always clean, welcoming, and the drive-through is a lifesaver for early mornings. I can't wait to study here once the pandemic is over. Update: The team here is by far the best I’ve encountered at any Coffee Bean location. You all are wonderful, and the interior is spotless! Reserva una mesa ahora
I love this place but they always get the order or form of payment wrong when I go. I always have to ask them to change something or re-do my transaction. I always ask to make sure they have the drink I intend to get and even though they say they have it, they give me something different.
This Coffee Bean location has the most kind and wonderful staff! Even though they may be wearing masks at the moment, you can still see their warmth in their eyes when they engage with you. Just take a look at the lovely note I received with my delicious hot matcha today!
