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"Enjoyed a lovely evening with friends. Food was excellent the atmosphere and service very good. The party room was a great space to enjoy with friends. Would recommend."
Teléfono: +441214596867
Dirección: 1480 Pershore Road, B30 2NT, Birmingham, United Kingdom
Ciudad: Birmingham
Platos: 10
Comodidades: 24
Categorías: 5
Reseñas: 4698
Ordered food around 5.10pm via their website, received an email confirming the order was recieved and confirmed for delivery at 5.52pm. Gave some extra time before calling the restaurant at 6.12pm asking for an ETA. Was asked for an address and whether we ordered via Justeat, I said no, the website and he said they would rush it along and get it out as soon as. Called again at 6.43pm and the same person said it had just left and was on the way. 10 minutes later we called again and spoke to someone else who asked the same questions and said it would be with us in 5 minutes. She called back asking for more info on our order and then stated that the order was not confirmed and asked for an over the phone order. Why did you feel the need to lie to us 3 times? If you can't handle orders vi's your website Yoyo you should probably stop using that form of ordering. Ordered from Kolkata lounge in the end.
Ordered a takeaway, via Just Eat, about 18:10. Food was due to arrive between 18:50 and 19:10. At 18:36 i received a txt message to say that my order was on its way. The Just Eat site also changed it’s status to ‘the food is with the delivery driver’. Food arrived at 19:15ish and i found it to be just warm enough to eat. The food is great from here but the Takeaway/Just Eat side of the operation is terrible. Please don’t alter the delivery status , until the food is actually on its way. 30+ minutes is not good enough.
Although the food was nice, the attitude from staff was anything but. As soon as we arrived we felt as though we were an inconvenience and were meant to felt this way for the whole visit. The food was really lovely, however the general feel of the restaurant was rather unpleasant.
