The Glyn Valley

Great little place just a short drive from Llangollen, we stayed here en route to our final destination in north wales for a long weekend. Made to feel very welcome upon arrival, with one young lady showing us to our room which was a nice, traditional touch. There was no wine list, so couldn’t really see what the choices were before ordering, resulting in quite a steep price for a bottle for us to share (we did ask but we’re told they hadn’t been printed). The food in the hotel itself is relatively average and quite dry, so wouldn’t particularly rush back to dine there. We had booked a superior room, which is advertised as having a working coffee machine, but this wasn’t the case when we got to the room. A standard kettle and a few tea bags and coffee sachets isn’t quite what we were expecting. The room’s linen was wonderful and overall spectacularly clean. Breakfast as a whole was adequate and continental, which is a dreadful shame considering where the property is located. They could easily support local suppliers to produce an excellent cooked breakfast, even if it had come at an extra cost I’d have happily paid it. To conclude, and even as a young person, I feel obliged to have to point out that the absence of ‘managerial/experienced oversight’ was definitely noticeable, which placed employees sometimes in difficult situations when being asked about drink and food choices. When questioned, the site manager seemed a little more interested in running the newly purchased/acquired pub; The Oak, just up the road from the hotel. I understand colleagues need time to use their initiative, but one colleague had stated it was her first day. Overall I have to say poor leadership. Despite this, the place is clean, comfortable and ideally situated if you’re looking for a one/two night stay.

• Útil
• Inútil
• Responder

This is my second visit within a couple weeks and it was very different. We were back in the area to finish the Ceiriog Valley trail. On our first visit the food was exceptional with lots of choice and variety, Karl the host, possible owner was very attentive and food knowledgeable. The second visit was much different. The menu was not the same, limited to say the least. We were waiting over well an hour for an overcooked burger and fish and chips. Dishes which shouldn’t have such a lead time. My friend was going to order the balti, but the table next to us were complaining how dry it was. Can’t understand the difference in quality in such a short period of time. On asking the young front of house member of staff, they quietly told me they had a different chef that night. This makes sense, but the standard was definitely not the same and I won’t be returning. We didn’t stay for dessert for obvious reasons, the ones the previous week had been excellent. Young waiting staff were well trained although it was apparent some were new.

• Útil
• Inútil
• Responder

Lovely happy place. Clean and well looked after. Reception guy -owner! Top guy. Chatty. Attentive and very polite. Lovely food. Lovely area. Quiet and just what we needed after camping. The bed was super comfortable. Shower hot and super powerful. Tv sound. Views sound. Relaxed and quiet. Games and few good choices on the menu. I went for 2 starters and that was spot on. Room.3 was clean and we loved it. 10/10 be back again to see this little gem Thanks alot xx

• Útil
• Inútil
• Responder

Good hotel with good location. Friendly staff and the room was very good. Clean and everything was there what it needs. Very spacious room. The beer was very fine on tap and the food was good. The breakfast was plentiful. Overall recommendable

• Útil
• Inútil
• Responder

Great hotel, great staff. Only gripe is the food menu which is very limited and at £14 for basically a Birds Eye burger, not great value for money. Would stay again though as everything else was fine, will just grab a Just Eat next time ;

• Útil
• Inútil
• Responder