The Habit Burger Grill

REVIEW EDIT: original review is for Castro Valley location, as that was my last location visited. Pleasanton/Bernal was quite awhile ago. At Pleasanton, the cashier was was very confused with accepting the No Kid Hungry card value for ANY menu item, she thought it ONLY applied to the Original Char with Cheese, no read the fine print. Then they served tasteless soft serve ice cream. I pointed this out and the staffer tried it and agreed; it was a hot day, I wanted something cold, I ate it regardless. Must have left out a flavoring, like the vanilla and sweetener, as it tasted like frozen milk. Sandwiches are always good, despite service issues. Original review: for Castro Valley location: good food offerings but doesn't quite seem to be made as well as Dublin's location, not as fresh (their timing of sides and sandwiches prep do not match) and the guest service not quite up to par either, thus 4 stars. At Dublin, staff walked around asking each guest how they're doing. That did not happen at Castro Valley.

• Útil
• Inútil
• Responder

Pretty consistent, sometimes the fries and green beans are over salted. Service is great, they are bubbly and efficient. Restaurant is clean. Bathrooms are not great. Outdoor seating option is nice bc it doesn't face the cars and there's a fireplace (never seen it on though)

• Útil
• Inútil
• Responder

The service here is exceptional. An employee at the front counter named Jeanette deserves a customer service price. You multitasks so good and always with a smile. I've never been to another burger place with such a great service.

• Útil
• Inútil
• Responder

The employees were super nice and efficient to help us. The food was decent as usual only slightly fat. The 1 star is because the management keeps the location open when they have no running water.

• Útil
• Inútil
• Responder

very good, I do not give them 5 stars because the bread was not very soft

• Útil
• Inútil
• Responder