The Loft Lounge

Let me preface this by saying the food was really good. That being said the service was abysmal to say the least. When we walked in there were 3 maybe 4 tables seated. It took about 10 minutes to take our drink order, and about 15 to receive those drinks. Once we got our drinks it took another 10 for them to take our food order. Reason I point this out is typically a waiter or waitress will ask once the drinks have been delivered if you're ready to order. Our drinks were set down and they walked away. It would appear to me also that all the orders need to be taken via a POS system that requires the waiter or waitress to carry around some kind of tablet. It seemed like they had only one usable tablet, if that is the case shame on whoever is running this place to put your wait staff at that kind of disadvantage. Once we got our food we had to wait an additional 4 or 5 minutes just for silverware because they were out of it. I don't blame the wait staff as they were dealing with the hand they were dealt. The people running this place need to step up and make sure their staff is well equipped to deal with weekends at GOTL.

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Great service ...bought speciallty/home sauce to take home. Ammmmmaaazzziiinggg. Siera was served and was top notch!! Food: 5 Service: 5 Atmosphere: 5

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Service: Dine in Meal type: Dinner Price per person: $10–20 Service: 4 Atmosphere: 4

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Food: 5 Service: 5 Atmosphere: 5

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Service: Delivery

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