The Pancake Parlour

I generally like visiting the Pancake Parlour, but recently my last few visits have been a mixed bag of good and poor. I frequent a number of the stores, this review for Knox store. Over the past few months the service has really gone down hill. On my recent visit, there were at least six dirty tables waiting to be cleared and cleaned. We were taken to a sticky table. Once we were served our food we realised that we had no folks nor serviettes. By the time we received them, the pancakes had lost their spring and the hot food had gone lukewarm. Had to ask staff three times before receiving water. The glasses had a whiff of something, so we did not use them it was that smell that comes when yo...

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Probably should start by saying we did not go here out of choice we were here for someone else’s birthday party. I don’t know how this place still exists. Firstly, who eats savory pancakes. Secondly the prices are an absolute rip off almost $100 which includes a 10% surcharge on weekends. This for pancakes!!! Thirdly, their app for online ordering at your table is so difficult to use. We abandoned it and ordered at the front counter. Don’t bother with this place there are so many better restaurants and eateries at Knox Ozone.

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If you want your food to come on time, make sure you already decided with what you want. The amount of times I asked a member of the staff...

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My family has come to Pancake Parlour for years to celebrate birthdays, and in this time it has so much love as frustration in our...

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I spent many years not going to pancake parlour. I'm not so popular with pancakes. My memories of the place from the past were...

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