The Press Room - Reservar una mesa

I went into The Press Room expecting the outstanding and positive service they always proudly advertise and was left disappointed and disgusted, clearly this fantastic service they speak of is something they preach but do not practise. The service was below what I expect from any coffee shop, unenthusiastic and unconfident people take your order with no sense of happiness or desire to please customers. I was barely looked at let alone spoken to in a kind manner. I ordered a cappuccino, reluctantly as the price was somewhat expensive, and was immediately shocked by how watery and foul tasting it was. Definitely wasn’t worth the money. The atmosphere is poor and forgettable, there is no personality or reason to keep this place in mind for future visits and it’s definitely not worth your money. I wouldn’t recommend.

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I visit The Press Room regularly for take away coffee and to pop in for a cake whilst I'm doing some work. The staff are so welcoming, explaining what's available and how to check in on their track and trace system. It's a small cafe so they have a system where they like you to wait and ensure others are seated so there aren't too many people walking around. The food selection is limited some toasted brioche buns, pastries and cakes. But it's definitely a case of quality over quantity. The brioche toasted buns are yummy as are the cakes! Their coffee is fantastic, I also enjoy their smoothies as a refreshing change. As I work here regularly they really don't mind if you sit in for a few hours (I obviously keep topped up on coffees and smoothies). The seating is comfortable and wifi is strong.

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Really friendly and attentive staff. The coffee and food/pastries are always really nice and unlike a lot of cafes when they're busy, the staff somehow keep the tables consistently neat and tidy no matter how many customers are in the building. The interior has a good amount of power sockets for a laptop worker such as myself, and I've found it's a great place to sit down and work if you need a place to focus. Would argue it's the best cafe in Surbiton, so fully recommend!

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I've always loved The Press Room and the staff work so hard especially during the busy EOTHO times. The host with red hair completes four peoples jobs at once and it is constant work. Also delicious food and coffee thank you all so much!

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Great service and welcome.The hot chocolate and coffee are very good,served hot,and tasty.Small but with a great ambiance and style.Shall be returning.

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