To be fair we were here on Christmas Day… however our server literally avoided us. It took a hour (11:15-12:10) to get our drinks, in that time our order was not taken and the waters were not refilled. We were meeting family we hadn’t seen in years for two hour before their flight but we didn’t get to order food in that time, luckily they messed up and brought two of one of the drinks because they didn’t come back to ask if anyone else wanted anything so only three of the five of us had drinks. Great environment to chat which is good because it’s all we got to do. When half the party left (12:50) our server came over and asked if we were ready to order, we were ready to leave. Totally ordere...
The servers are very friendly and courteous, and I have no complaints about them. However, my main issue lies with the long wait time for food. This is my third visit to this restaurant, and each time has been the same—waiting over 20 minutes for my meal. The restaurant isn't even busy; there are plenty of empty tables. Why does it take nearly 30 minutes to get served? Since this has happened three times in a row, I likely won't be returning. The beautiful setting, pleasant atmosphere, and good staff are all great, but the prolonged wait for food really detracts from the experience.
This experience was quite unusual. Our server approached us and apologized, explaining that he had been instructed not to take on any more tables or customers. We requested to speak with management in order to settle our bill. The management ended up comping our meal due to the lengthy wait we had for service and to receive our check.
We had a great dinner with amazing friends… there were not many people there on this particular night but our waiter was very attentive and so was the manager! the food was flawless… We’ll be back for sure!
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The process of placing an order and receiving food is consistently slow. The server has to manage both the tables and the bar. Despite this, we return every 2-3 weeks because we enjoy the ambiance.
The wait staff and food were excellent. It was New Year’s Eve and not very busy. My party of four requested entrees that were unavailable because they ran out. Not good management and planning!
Great service Shawnte and the rest of the service team. Hostess need better training. A little rough but struggling polite. Training
Service was outstanding and good was amazing. Tillery is a great restaurant with wonderful staff. Highly recommend!
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Do not go! Waited over 10 minutes for a server and they never came. We ended up leaving. Very disappointing
All was good I had the crab BLT needs a little more seasoning but crab dip was good
Chuleta De Cerdo Porterhouse A La Parrilla
Pasteles De Cangrejo Gigante De Maryland
Tostada Francesa Crujiente De Brioche
Selection Of Local Fresh Oysters
Honey Thyme Roasted Baby Carrots
Grilled Steak Thai Noodle Salad
Bisque De Cangrejo De Maryland
Sándwich De Pastrami Caliente
Dip De Cangrejo De Maryland
Ensalada De Remolacha Asada
