How this place is still open baffles me! We were charged over the price on the board, the service was so slow. The two women running the cafe were So rude unfriendly. They acted as if we had insulted them for asking for the cucumber slices, which were missing from our tuna cucumber ciabatta’s, then proceeded to give us dirty looks the whole time we were sat there. We witnessed a young girl come to be served, who was Completely ignored by the woman behind the counter, she didn’t even look up from her phone, despite being stood right in front of the young girl, so the young girl ended up walking away with her head down, having not been served. We also saw how the young assistant dropped a piec...
Really rude staff and overpriced for the cheapest most basic, dry sandwiches, didn’t even provide all of the ingredients listed when ordering so had to go to the counter to ask for it. The slowest service i’ve ever had. The peppermint tea had no taste at all and saw a customer go to the counter to be served and the staff member didn’t even look up from her phone so the poor girl walked off. No please or thank you’s and pretty sure i was overcharged. I honestly wouldn’t go back here if it was free. The atmosphere was more depressing than a funeral. Save your money and go elsewhere!
It always amazes me how rude the staff are, yet the business continues to run. I feel like I am inconveniencing them when I order which is laughable. I say staff but I think it's the owner, which is unfortunate at best. A service with a smile goes a long way, unfortunately it appears that mentality is not shared in this shop, which is disappointing.
Been coming to this place for the last 2 years. I have to say, I am in love with it, I love the food, generous portions, always good quality products and wonderful service. I love it being a independent family run business and will continue to support it and encourage others to do so !! Best place in Dinas!!
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The food here was good and the coffee excellent! The staff willingly did what we asked of them, no problem. The people moaning that the staff weren 't 'friendly ' enough for them need to grow up and stop being so judgemental of others who don 't conform to their neurotypical standards of 'normality '!
Called in yesterday for coffee and cake but won’t return! Coffee and cake was lovely but service was very slow and ladies serving were rude and terse to say the least. This seems to be the theme of all comments so perhaps the owner doesn’t care! We will go next door next time!
Lovely relaxed cafe and coffee shop with large range of sandwiches, panini, baguettes, salads and home made cakes. Sofas and WiFi. What more could you possibly want?!
Great salad to take away and was tempted by a cake and coffee. New lady behind counter, not seen her before- both ladies were really friendly and welcoming!
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Amazing flat white but charged over £8 for a dry toasted ciabatta with no side rip off. Wish I’d gone to the pub down the road.
Great coffee, and good to visit a distinctive place that is not the usual chain of coffee shops.
