"All 3 draught larger’s not available, large family meal pre booked and it was served 1.5 hours late , food hit and miss after a ling wait , wont be rushing back at all"
Hotel is an old building set in attractive gardens. First impressions very good. My room was Maple. Sumptuously decorated, bedding well co ordinated with decor. Bed very comfortable. Plenty of drawers and wardrobe room. Good bright LED lighting unlike most hotel bedrooms, which I find to be under lit. Desks, suitable for business travellers. Excellent meals, both evening meal and breakfast. Very friendly and helpful staff. Tastefully decorated throughout the public areas. I cannot speak to any extent about facilities for disabled. There is a disabled toilet on the ground floor, which will benefit diners, but bedrooms all appear to be upstairs. Only 12 steps with handrail each side. My wife,...
I haven’t been to the treebridge in a long time so thought we’d visit tonight as a family and we definitely won’t be returning! Ordered fish and chips for my partner that was swimming in grease, cheese and tomato pasta for my daughter which she left because she said it wasn’t very nice (I could have made better at home) and I had chicken and chorizo pasta with a side of cheese garlic bread. The cheese garlic bread was £9 and was basically a cheap shop bought flat bread with some oil chucked on and some cheddar cheese, I attempted a piece as did my daughter but it so full of oil we couldn’t eat it. Everything is overpriced and really not worth the money. There were drunken couples (older I ha...
We had checked and were told that food orders were taken up to 5.00pm on a Sunday. We had booked a table for 4.45. Once shown to our table we were ignored (were we invisible? for around 10 minutes before a waitress came with some menus and took our drinks order. We wanted one of the Sunday roasts. There 's no beef, no pork and only one portion of lamb . My wife graciously ordered the chicken, I ordered the lamb and the waitress went away. No drinks arrived, despite staff shuffling backwards and forwards. In the end we just decided to leave and go somewhere else. As we were leaving my wife spotted in reception the lady who had shown us to the table. Rather than any apologies and offering to s...
Been using the tree bridge for many years, following Covid I have been twice, the first meal wasn’t too bad, today the service was slow with drinks taking a while, then lunch arrived but they missed the vegetables with the meal, we started to eat thinking they would arrive and did not. I could not get the attention of a staff member once food had arrived. Staff seemed to be rushing around maybe understaffed. Usually anywhere I eat staff come along to check everything is ok with the meal which would have solved the problem of only half a meal arriving. The management apologised and reduced the bill, when paying on leaving, however I would have preferred good food and service that is expected....
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A visit six months ago shocked us when going for Sunday lunch, we were met with all that is get is chicken. Giving another chance we met friends for a meal and having ordering our foods were told no steaks or steak dishes were available, coincidence ?? The place was full of kids running around and screaming, this was around 9pm, these kids led to a near melee at the end of the night with parents and grandparents going into family battle. We had to ask three times when our food was coming, had to wait a long time for drinks orders and all in all this was a really poor night. The normal staff seem to have gone now and the new ones need some teaching on customer service and actually giving a s...
We love the tree bridge. It’s in a beautiful location and the service is great it’s clean and friendly and you can sit in the beautiful garden and have a drink looking out over the exceptional views. We had Sunday lunch and it could have been perfect but it was totally spoiled because the chef couldn’t be bothered making proper gravy! What a shame it was thick and gluttonous and I got a big gelatinous lump in the middle of my plate!! I was so upset because apart from that one thing my lunch would have been perfect Please tree bridge make some proper gravy it really does make a big difference and it will be the make or break as to if we come back
Family gathered expecting a nice meal and night out. The shared starters were more thrown on the table than served. Had to ask for plates and utensils. Most main meals were ok however I complained about my steak, horrible manageress took it away and returned to tell me it was fine and that she could cut through it with a normal knife. I was never given a steak knife,. It was supposed to be medium rare, maybe I am wrong but a normal knife to cut through a medium rare stake! I got no apology and I didn’t even get my horrible steak back.
Friendly greeting on arrival, shown to our table in the comfortable and spacious restaurant and our drinks order taken straight away.We ordered our meals from a very good menu selection,we ordered the parmo,cod loin and thai noodles all with their usual vegetables etc.All our meals were delicious,fresh , hot and well presented...Good sized portions but still left room for our equally tasty sweets.Well done to the chef and staff. Will recommend to friends and return as soon as we can.Thank you.
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I visited The Tree Bridge Hotel for dinner with friends. We were given a friendly greeting on arrival by the bar man (Matthew). Dinner was delicious and all of the staff were attentive and courteous. We will definitely be returning and we will recommend to...
All 3 draught larger’s not available, large family meal pre booked and it was served 1.5 hours late , food hit and miss after a ling wait , wont be rushing back at all
