Tropical Smoothie Cafe

I'm very upset with this location!!!!!!! According to there website and on Google they close at 9pm. I arrived at 8:54pm. There was a lady in there cleaning as well as her young child in there. The lady looked at me from inside while I was in my car at drive thru and she said nothing!!! This happened on May 22, 2023. Management please check your workers. I was there 8:54pm refused to serve me. There was no sgn posted if they closing early. It was just her and her son in there. I'm beyond frustrated. Please address this as I always come to this location. The lady who worked there needs to understand you don't close the store early. Unprofessional!!!

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Online order for a Açaí Berry SmoothieWhen I got home it tasted like alcohol. Fruit has it starts to ferment (going bad) can give off that taste and smell. It can also cause salmonella. I called the store to inform them of this and the young girl lied about being a store manager and simply said ok. I asked if they are going to issue me a refund and her response was to call back and speak to the manager. She had just told me she was a manager. Never going back.

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I don't remember the last time I was at a Tropical Smoothie, but this was definitely my first visit to the Chenal Tropical Smoothie. I went for the usual, a sunrise sunset, while one of the group got a mocha Madness with strawberry added. The other smoothie was an avocalado, with extra lime. Each of the drinks were very good, so it will probably be worth the trip back to try something else different. Except, of course I will still get a sunrise sunset.

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Drive thru very slow. Four people gathered at window talking to each other just hanging out while I waited for the smoothie they forgot to make while they fixed my food. The smoothie had chunks of ice in it and the peanut butter wrap had a lot of what looked like powdered peanut butter or something in it. I drank the smoothie but the wrap was inedible. I have had the wrap several times at other Tropical Smoothies and this one was not made correctly.

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I went through the drive thru today and it took over half an hour for 5 cars to get their order. By the time I made it to the window, they acted like a ball lost in high weeds. They couldn’t find my order and then handed me “my wrap and chips” and we waited another 5 minutes for the smoothie. Got home and it appears they just put a wrap in the bag because it wasn’t the one I ordered.

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Drive thru service was perfect and very helpful and fast I love their new bowels and two workers was very helpful towards me and respectful made me happy and comfortable coming here getting my food and smoothies what a wonderful taste I will be back soon. I love the positive

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HAVENT TRYED FOOD YET BUT WE WILL WE LOVE THIS PLACE ATLEAST 2X A WEEK AND MORE WHEN WE CAN EVERYTHING IS WONDERFUL THERE. HAPPY CUSTOMERS ?

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Really enjoy the smoothies. I've tried the food but what I've had tastes like something you might find at a gas station. Go for the drinks!

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The restaurant was clean .Employees are friendly . The hummus wrap and pomegranate smoothie combo was a great lunch choice choice.

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I love the antioxidant Smoothie!! Staff is a bit slow and uncaring. But I guess that's an expectation from fast food.

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