Victoria Au Lac Pizzeria Terrazza Delle Stelle

A house steeped in history, exudes charm of the good old days. Unfortunately no one helped with the luggage. There is an extra key for the underground car park, which is located opposite the house. You get a number for the parking space. The room was very nice and large, the balcony was a terrace. The view of Lake Lugano is wonderful. Diagonally opposite is the boat landing stage. The center can also be reached quickly on foot. The breakfast was sufficient but boring, the same every day. You had to cook your own breakfast egg. There were no other egg dishes. You got full. But after a week you need a change. There are enough restaurants in the area so that you can have a good meal in the even...

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At first it looked nice and smelled nice so we took a seat. We quickly got something to drink so that promised something. My husband and I ordered escargots and just like the animals themselves, it took quite a while before we got them. When we got them they were cold. When we sent these back, we received them burned back after a snail's pace of half an hour. Several tables have now been added for new guests. 75% of the tables lack food. There is only 1 cook in the kitchen who has to juggle between the pizza oven and the pans. My husband orders a beer and the wrong beer was quickly delivered. We have been waiting for our dinner for 1.5 hours now. After another 20 minutes it's there. It's nic...

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We were really poorly treated by a man in this restaurant who I do know if was the owner or an employee. First, he refused to speak english, speaking only italian, even though he knew that we were foreigners. Besides, he was very rude with us during our dinner and refused to give us the discount that we were entitled to because we were in the hotel Victoria. It was one the worst experience that i’ve ever had in a restaurant. This man should learn how to deal with costumer and with other human beings in general.

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We stayed here overnight. The location of the hotel is great. The hotel is older, which is actually not a bad thing, but unfortunately nothing is being done. Cleanliness is mediocre and the beds looked as if someone had already slept in them

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Lakefront location 25 minutes walk from the center. Sumptuous atmosphere even if a little dated. The bathroom is not the best but clean! Abundant breakfast.

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