"The service and food at this restaurant are top-notch. The Our Burger is truly the standout item on the menu, priced at just $9.99 and including their delicious special sauce and fries. It's a fantastic deal, especially when compared to the high prices at other restaurants. The atmosphere and interior design are also lovely, with charming green accents throughout."
2.5/5 VERY underwhelming for the brand. The Las Vegas location does them right. This location however, dropped the ball. First off, their online ordering system was down so we had to call to order our pickup order. When we called to order, the host we ordered from was just incompetent. Didn't know the menu (wanted Salmon Fiesta Street Corn Salad which is on the online menu but they said it didn't exist), told us items existed then let us know after we said that we wanted it that they don't make it since it's out of season (Salmon Fruit Salad), and after we ordered a salmon dish he said that they had to defrost salmon so it would've been an extra hour. Then he asked for the name for the order...
Bad customer service. We go into the restaurant to pick up our mobile order and we were standing under the pickup sign for a while and staff were watching us. We see our food sitting there with bags next to it so we thought we bagged it ourself (it was our first time here). We start bagging our food, and the cooks start yelling at us saying you can 't do that, thats not allowed, other people 's food are here too, covid and so on. She kept talking as we were apologizing saying we had never been here and didn 't know what to do. She left and asked another girl to bag our food (the lady who bagged our food was so sweet, she was shorter and had dark hair in a pony). As we were waiting, the cooks...
I have to say, they make an excellent burger. Whatever kind of sauce they put on their burgers is really good, and they give you great portions of food for the price. I added avocado spread to my burger and it was also very flavorful. However, it did make the bread a little mushy on the edges. The fries were a bit overly salted for my taste, but my husband, who really likes salt, loved them. My daughter also enjoyed the fries. The fries had a good real potato flavor, which we all really enjoyed.
While the music selection was great, it was a bit loud for visiting with people. For those reasons, I would probably give it a 4 out of 5 stars. However, they do make a good, flavorful burger and w...
My third Wahlburgers location. My least favorite. I didn't know it would be a sit down. Used to the counter service style at other locations. Anyway, the greeter was just so so. The server was terrible. A smile would crack her face which must've been why she never smiled, and we had kids with us who were behaving so what the heck is her problem, to not be smiling? I can't tip you much if you're not friendly, seemed like she didn't want to be there. She was too timid and just a bore. The food was good, the Our burger was delicious and couldn't finish it all. Fries sucked , very tiny and too brown and burnt. Yuck. Tater tots are ok but we all tired of them after two or three pieces. The thing...
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When we walked up the bartender side eyed us for no reason… we got seated for dinner and it was fine. I got an impossible burger and a salad and my meal was 12/10. My husband got the double decker and tater tots and his burger was 5/10 and tots were 10/10. My little sister got a bbq burger and the fries and her meal was a 4/10. The fries also came cold. Our server was pretty good but the tables next to us were left dirty for the whole duration of our meal 30+ minutes. The bathrooms are really nice ! All separate small rooms, two for each gender : . Overall each meal was about 15 and we all three agreed that it wasn’t really worth the . I would come here again solely just for the impossible b...
The servers are so kind and friendly here. The greeter when I was there (I feel bad I couldn't remember his name now) literally walked me through all the sauces that come with my tater tot's and then provided me with his recommendation of a slightly sweet ranch that paired well with the salty side. The people who worked here really looked like they enjoy being there. I think it is reflective of how the owner treats their employees and in return the employees make their customers feel the same. The tots and their burger are great as usual. When I go to Wahlburgers, I still live for their impossible burger. I still can't believe how tasty and juicy these bad boys are compared to the real chees...
solid three 3 stars. burger was alright did it job (fed my stomach kept me warm). burger was comparable to a shake shack burger but maybe 1-2 steps below. tots were tasty though! i ordered the juicy lucy thinking it would be an enclosed patty with oozing cheese after i took a bite but instead it was similar to a double single (two patties with one slice of cheese in the middle). service was slow, so they definitely need more staffing. i don't have the urge to visit again but if you're ever around the area haven't tried it, i think it's worth it to try then cross off your list.
I visited this restaurant on Monday, January 16, 2023 and was not impressed with the service. Our party of five only received two napkin settings, and it seemed like the server lacked energy and enthusiasm, only doing the bare minimum. It's hard to connect with someone like that knowing they don't have your back. I prefer not to criticize individuals, and I believe the system and management are ultimately to blame. I did enjoy the food, but found the prices to be high. However, I appreciated that our bill was accurate and the kids eat free offer is a great deal.
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We placed our order and then when we were finished the girl repeated back a completely different order. She changed our orders to items they had as opposed to telling us that two items were unavailable at their store. We checked the bag and they still got the order wrong. It seemed like total disorganization. I always list something positive. We addressed the issue later with the manager and he comped the botched order. He was polite and respectful.
The service and food at this restaurant are top-notch. The Our Burger is truly the standout item on the menu, priced at just $9.99 and including their delicious special sauce and fries. It's a fantastic deal, especially when compared to the high prices at other restaurants. The atmosphere and interior design are also lovely, with charming green accents throughout.
