Waitrose - Reserva de mesa

Stopped here for lunch after doing some grocery shopping. I looked at the menu and thought the Aberdeen Angus burger sounded tasty so I ordered that with some chips. After about 20 minutes the food arrived at the table. The chips were a congealed lump of sogginess whilst the burger looked and tasted like a pulverised dry slab of brown stuff rather than a succelent minced beef patty. I ate a few mouthfuls and then returned it all for a full refund. I was told that unfortunately their fresh meat counter had run out of freshly made burgers and that they had had to cook me a frozen burger instead! On my way out I walked past the meat counter and low and behold there was a big stack of Aberdeen A...

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We would have gone to John Lewis in High Wycombe after shopping, for a bite to eat, but decided to try Waitrose this time. Spacious, very well lit with natural light flooding in. Reasonably busy at 1.30 PM. Ordered at counter , given a number to display at our table. Reasonable choice, not a huge menu , being a supermarket cafe, but a couple of options for vegetarians. Wife not hungry so just went with a helping of Fries and nothing else. I chose the Middle eastern wild rice and chick peas served on a bed of salad leaves with pumpkin seeds and a small dish of tsatziki. Both arrived within ten minutes. My dish was beautifully presented and utterly different and delicious ! Every bite to be sa...

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The customer service at this restaurant was excellent. Despite arriving late with only 10 minutes to spare, I spoke to a manager at the door and asked if I could quickly purchase milk, eggs, and bread as I had no food at home and had been delayed landing at LHR. The manager said yes as long as I was in and out within 5 minutes. However, when I entered the store, an Asian woman near the fish area started shouting at me and telling me to leave as the store was closed. I was shocked and embarrassed in front of other customers and staff, so I dropped my basket, walked out, and complained to the manager. I also informed them that I would be sending an email to their head office.

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The coffee in Waitrose cafe is cheap tasting and not pleasant to drink. The blend they use tastes like a corner shop cheap instant coffee type. It is not a real coffee experience that other retailers offer such as SBs CST or NRO offer. I could not drink the Espresso it was bitter and metallic to the taste, The Americano was a similar watered down experience I could not drink. I can understand why they give it away free to loyal customers but please change the blend for better to those of us who want to pay and enjoy real coffee. Reserva una mesa ahora

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At Waitrose their decaf coffee is absolutely delicious! The coffee taste is strong, the flat white was the perfect consistency. I have enjoyed many cups here so the staff seem equally skilled. Well done team best decaf ever! The bacon was crispy and the roll freshly made. Service was fast and very pleasant staff.

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It wasn’t very busy here so ordered the fish pie at £6:95 see photo It took around 30 minutes for this to come to the table which actually seemed longer The portion wasn’t very big and the vegetables were over cooked Don’t go here if you are in a hurry or want crunchy vegetables

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I came in on the hunt for “Orzo Pasta” and I was very confused looking for it when I was approached by a lovely young gentlemen, Aroon who was very eager to help and within a short time he had found me the pasta: He was very funny,friendly and respectful! Thanks Aroon!

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The woman at the checkout was incredibly kind. Employees like her are the reason I would return. I cannot recall a staff member anywhere who has been as polite and friendly as she was. Waitrose should be proud to have her as a part of their team. Reserva una mesa ahora

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The food was delicious and satisfying, but the service was very slow. The portion sizes were average, but the prices were high.

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The food was well cooked but lacked imagination in my view. Staff ok but lacked a bit of dynamic service and attention

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