Wendy's - Reservar una mesa

Awful. I intentionally went in so my order didn 't get messed up because my husband is so picky. I placed my order and asked for only cheese and ketchup on the one sandwich. The lady (later finding out is a manager) repeated it back to me like she had never heard of such a thing. She also had no clue actual sandwich I ordered either because she still put in the wrong one. I didn 't realize this till later. After driving all the way home... I open my order to find the entire thing wrong. She didn 't even put on the slip what I asked about only ketchup so the burger was sloppily covered in what only smelled and looked like rancid onion vomit. Let alone the fact it was supposed to have bacon an...

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I was just through the drive thru and had helped jonathan me. seriously, I never have customer service like tonight. he gave me the best experience I could have with an innocence. I didn't even know that was possible. He recommended the chicken bacon queso burger and let me just tell you I never had something so amazing in my life! wendys, you really put your game on with this and jonathan made it a million times better! Someone deserves a raise. next to jonathan

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I was surprised to see that this restaurant had at least 5 employees working, but they appeared to be quite overwhelmed by the long drive-thru and indoor lines. It took 15 minutes just to place my order at the checkout, which felt very slow. It seems like they could benefit from improving their process for serving customers.

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The staff at this restaurant is always friendly and attentive. The establishment is clean and accurate with your order. Despite being busy, the lines move quickly so don't be discouraged. This Wendy's is one of the most bustling I've ever encountered, but service remains fast and friendly.

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This is a positive development.

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