Until recently this Wendy's always looked liked it was close, but be reno has helped. However, my most recent experience was HORRIBLE. I frequently use the Wendy's app to order my food to receive rewards. However after placing my order through the Wendys app and proceding to drive thru, the cashier indicates that I need to pay more. I indicated that I fully paid via app. The issue is that the cashier processed the mobile app order incorrectly. I tried to share my app receipt with correct price so they could verify, but the manager and team were reluctant and inexcusably ignorant to how the Official Wendy's app worked. They wanted me to pay the non combo price for kids meals. I even called an...
I rarely go to fast food places, this visit to Wendy's exemplifies why.I went in for an early lunch at about 11:30, the place was basically empty. I clearly articulated my order to the cashier, even went over it twice. I asked for a cup of water for my meal, the guy tried to charge me $2 and something for it. I told him I only wanted a small cup of water. He had to get a manager to correct my bill.When my food came (it came out very quick) my order was wrong. I was eating in, so I took it back up and told them it was wrong. They remade my sandwiches, and guess what??? Still wrong. I just gave up at that point.This was my first and last visit to that Wendy's, and reminds me why I shouldn't vi...
Caine's is just across the street, and it seems they still haven't made the necessary improvements. They really need to step up their game. The customer service was lacking; you could see that the staff was not happy to be there. I stopped in for a frozen treat, which is hard to mess up, but the overall experience was not great. The interior could use a makeover and a thorough cleaning; it used to be the showcase location for Davco Foods, which is a shame. The new owners just seem indifferent.
I've door dashed approximately five times from this specific location recently. Every. Single. Time. Something is missing from my order. Every time. I don't order anything complicated, either. Baconator meal, large drink/fry. Sometimes I add nuggets to the order. Ezpz. But apparently that's all too difficult to put in a bag.
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Food's usually good if I can get it, but even though it says open til 12am, its always closed when I try to go at 11pm, I even got there at 10:50 a few times because I work across the street. Update your hours
Been sitting in line for 45 min now and still waiting for food after I ordred. Horrible service, food was cold, messed up 2 burgers and didn’t give straws or spoons…100% don’t recommend. Will not be back.
Asked for a PLAIN sandwich and it came with stuff on it... this is why min wage shouldn't be increased, these fools can't even follow simple instructions.
The initial order was wrong, but the manager is duty took care of everything. The spicy chicken was great.
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This place has gone from a 1 to a 5. It is so much better now. And now back to a 2 cold food.
Bad service, burnt nuggets, no sauce.Nothing redeeming about this visit
