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"If I could give it half a star I would. Sliders were less then desirable and the buns were soggy. The service was meh and to top it of the sliders were cold."
Teléfono: +15175525284
Dirección: 3832 East Grand River Avenue, Howell, United States
Reserva, Reservación
Ciudad: Howell
Sitio Web: http://www.whitecastle.com/
Lunes: 09:00 -22:00
Martes: 09:00 -22:00
Miércoles: 09:00 -22:00
Jueves: 09:00 -22:00
Viernes: 09:00 -22:00
Sábado: 09:00 -22:00
Domingo: 09:00 -22:00
Platos: 10
Categorías: 5
Reseñas: 1336
my man and I are of grand rapids. it took us two hours to get to this white lock. we wanted to create the famous film of harold and kumar go to white castle and we have so spontaneously. the bathroom of women was absolutely disgusting. after a two-hour drive without pause, unnecessary to say, I was kind of disappointed. there were dirty toilet paper all over the floor and the actual toilet so that I have the classic squat technique to touch nothing. the wash basins were clean. that was a surprise. since they had a complete staff that did nothing, I would have expected that the bathroom, the table and the chairs are clean?. they have the coca Cola machine where they can choose any other type...
This evening my wife placed an on line order at 7:43, which was to be ready by 7:58 pm. I arrived at the drive through lane at about 7:55. The car in front of me had to wait about 8 minutes before someone took her order. I had to wait ten minutes for her to get her order before I could get to the window. I told the man at the window that I was picking up an on line order for Irene, and he asked me what was in it. There was a lot of movement on the other side of the glass, but not much happening. The young man at the window told me they were making the order now, forty minutes after it was placed. Ultimately received my food, and at 7:27, and asked a lady why the order is ALWAYS late. She tol...
If I could give it no stars I would. I am so disappointed in this location and I will never do my business here again. There was a customer who asked for no onions due to allergies and they still gave it to him when he told them they goofed he was told there was always going to have a little onion and started making fun of him behind his back including one of the managers. They made a big deal that drive thru was backed up because of the customer when it was their mess up. I called to speak to a manager just to have the one who made fun of him answer my call. I stated that it is not ok to make fun of someone who could potentially die from an allergy and and that I was calling corporate and I...
Bad customer experience again.Ordered via phone app.$40 order, ready 40 minutes late,spent 30 minutes at the window,7/23/2022. Ordered 7:40, ready 8:30pTime at window: 30+ minutesOrder problems:Incomplete order handed to customer.Missing: burgers the receiptQuality:Fish nibbles, onion chips, chicken rings: all burned. Everything was cold (obviously, after waiting that long)100% of our orders this year, approximately every 2 months have been late, burned or wrong. We 've tried to give the staff the benefit of the doubt during the pandemic, but today was the last straw. 30 minutes at the window? Staff claims it is an IT issue . Incomplete order? Burned food? Tried calling the store. Voice mail... Reserva una mesa ahora
