Willy's Mexicana Grill

Take out. Went into the Marietta Location. The manger there I think her name was Nigel ,I was in around 8::20. From the moment I walked in ,I knew she was going tocbe a problem before she even ask you what you want she gave u a look. that asked the questions why are her and do you want and not in a good way she was mad just for no reason. I ordered Nachos and they burnt when they came out so I ask her to redo them, she said u r the one whoasked her to put them back in the oven,which I did asked her to put them back in there for a minute but when they finished they were burnt. I asked her if she would make me another one, This time when they came out they were fine and ask another young lady...

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If you hate your job that much then leave. Their customer service is so trash. Girl up front checking out is just extremely rude for no reason. And why is everyone moving so absurdly slow. I?ve been going to Willys for years so I understand a rush but they are moving like they do not care about their jobs at all. Every single person in their should has not a single ounce of decent customer service but girl at the check out takes the cake. Attitudes with everyone she spoke to, rude and acts as if you are an inconvenience to her. The food was barely hot to wait 20 minutes in a line with only two people in front of me and the get such bad service. Jalapeños old and so many stems in the cilantro...

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Third time having an bad experience here in a row. I will never go back. I grew up eating here weekly and this location has recently gotten awful with staff and food. I won?t even start on the staff. The most important part is this restaurant does NOT take FOOD SAFETY SERIOUSLY!!! The staff does not care about ?hold times? or temperature. My steak Baja burrito mostly had fatty grit pieces. They have fully neglected making sure the salsa bar was in the right temperature and thrown away after it?s hold time. I got a to go cup and while it sat on my counter with the lid on ALL THE CUPS OF SALSA BEGAN BUBBLING AND EXPANDING THE PLASTIC!!! It bubbled so much it began leaking out of the cup and po...

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I always come to this specific location because their food tastes better than other ones I 've been to. I couldn 't believe the lack of professionalism that I witnessed today at this location. Two young ladies (employees) were having a personal conversation while servicing the guest ahead of me. They dropped multiple F bombs and continued to do it when it was my turn to check out. I was shocked to see that the main one cursing had a shirt that said Manager . If I was the owner of that location, they 'd both be fired. That 's how inappropriate and unprofessional the conversation was. Food was good though. Reserva una mesa ahora

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I had a terrible experience,not because of the food,but there was an entitled acting family with a service dog and the staff wanted to dog to wait outside because of how close the food is made to us. THESE WEAK STAFF ALLOWED these karens to get their food after causing a scene and then didn't even charge them for it. So I guess everyone else supposed to eat dog hair. The privilege was thick in the air and I'm unimpressed. I won't be returning to this location considering they pander to pouting guests. ????

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We had an incredible experience at the restaurant! The service was outstanding, and the food was absolutely delicious. My toddlers enjoyed soft corn tofu tacos, while I had a tofu burrito that was a perfect mix of marinated flavors. It was my daughter's first time trying a taco, and she loved it! This location is very family-friendly, with the staff being exceptionally polite. They even set up a high chair and booster seat for us while we were paying the bill. We can't wait to come back!

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The restaurant offers delicious dishes and tasty bites in a welcoming neighborhood setting. The team is vibrant and full of energy, and the presentation of the food is quite elegant. From start to finish, the experience is enjoyable. They provide complimentary chips, and I appreciate their commitment to safety with social distancing for dine-in customers and attentive staff practices.

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Willy's is my favorite restaurant; I visit almost every day. The food is consistently delicious and fresh, and the staff is fantastic—what more could you ask for? In a time when good service is hard to come by, Willy's truly stands out by always delivering an excellent experience! Reserva una mesa ahora

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