Tired of giving another chance, got there early due to the fact when I get there on time my food is always cold. Was told my order wasn't ready for another 20 minutes, which is fine since I was Early so I waiting for my name to be called, just to not be called and me going up at the time it was supposed to be ready. Go to the drinks only to find no ice. Then went to front counter for my order, got my order from the rude employees, and to no surprise my food was cold and hard. Got home and notice my Cajun corn was missing SMDM, I'd rather drive the extra 3 miles to San Juan next time, atleast then I would expect my food to be cold due to the drive and not the store.
I am still waiting for my refund after canceling my order. The manager assured me that I would receive it within 5 days, but it has been over a month since I canceled on August 25 and I have yet to receive it. Despite promising to send a confirmation of the refund, the manager has failed to do so. Overall, the food, service, and atmosphere all receive a rating of 1.
I called at 6:30 pm and arrived at 7:00 pm, but my order was not ready. I had to wait and it seemed like they forgot about me. I ended up leaving at 7:20 pm without anything. On May 22, 2022, I ordered a 30-piece wing package, but they had no taste and were dry. Additionally, we waited 50 minutes for our order. I would rate this experience zero stars.
The worst wingstop I've been to. The service you get fits the staff they have at the registers. Those girls are rude. Especially that short little girl with an attitude. Placed an order online at 8pm stood in the restaurant till 10:02 pm and the picture below will show you what they were too busy doing
Reserva una mesa ahora
Do not waste your time ordering from this restaurant. They will put you on hold and then disconnect the call. This has happened to me the last 25 times I have attempted to order from them. The staff is incredibly unprofessional and lack any sort of care for their customers.
it took over 15 to answer the phone to place an order. before they ask why not order online l drove. employees were very difficult to understand. repeated my order.
Bad service. Dry wings. Took 25 minutes to prepare while the musty manager talked and giggled with the teenage girl workers. Got instant food poisoning
We waited for 40 minutes, but decided to leave. The food, service, and atmosphere all scored a 1 out of 5.
Reserva una mesa ahora
a terrible service. Apart from the service, I waited 15 minutes after ordering to go to eat cold and eat.
The food is tasty, but I find it to be too expensive. Some of the chicken pieces are too small.
