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"Great restaurant very slow service just to get our drinks."
Teléfono: +33186995715
Dirección: Bury St Edmunds Spa Hotel, Bury Saint Edmunds IP29 5PH, United Kingdom
Reserva, Reservación
Ciudad: Bury Saint Edmunds
Lunes: 09:00-10:45
Martes: 09:00-10:45
Miércoles: 09:00-10:45
Jueves: 09:00-10:45
Viernes: 09:00-10:45
Sábado: 09:00-10:45
Domingo: 09:00-10:45
Platos: 10
Categorías: 5
Reseñas: 34
Server at the bar (supervisor, I think was almost impossible to hear, and I had to take my tea back and ask for a new one when I realised she had not given me decaff as requested (pregnancy dictates decaff! she swapped it without a fuss. Food was great, although I was disappointed there was no seafood option (tuna, prawn mayo, etc for the jacket potatoes. Foccacia was excellent, sourdough slightly stale. Friend had mezze platter without bread but was disappointed there were no stuffed vine leave available. Otherwise her food was great. My mocktail was large and tasty, but we asked for a large glass of Prosecco for my friend and ended up with a champagne flute full. Mostly great although defi...
The staff were lovely, very polite and friendly. The service was excellent, but we were disappointed by the quality and availability of the food. Some options on the menu were not available at the time we booked, which was frustrating for one of our party, who has a very restricted diet (for medical reasons). The bread for the sandwiches was almost stale, and it looked as though the kitchen was running out of certain fillings, as some sandwiches were more bread than anything else! Considering the price of the food, we expected much much better. I'd give the staff five stars, but the food really isn't up to scratch.
During our visit to the restaurant, we noticed many dirty tables when we were seated. There seemed to be plenty of staff, but they weren't very attentive. We ordered two glasses of champagne, some broth, and two jacket potatoes to start. The champagne arrived and was delightful. However, the creamy water we ordered never showed up. After a wait of 45 minutes, our jacket potatoes finally arrived, but they didn’t look very appealing, and the coleslaw was a bit off. We mentioned that we still hadn't received our broth, and it finally arrived on the side. Overall, we were very disappointed with the food service.
We enjoyed both breakfast and afternoon tea at the restaurant. The pain au chocolat was fabulous—soft and flaky, I couldn’t resist ordering another! The afternoon tea was one of the best I’ve ever had, and I’ve tried many! The ham in the sandwiches was incredibly delicious; we both noticed and commented on it. The scones were large, super fresh, and absolutely delicious. The service was warm and attentive, with a helpful staff who made everything feel effortless. Reserva una mesa ahora
Many dirty tables in the restaurant when we took our seats. It seemed to be a lot of employees, but they didn't do very much. Ordered 2 glasses of champagne, some bread oil to then begin 2 jacket potatoes. Champagne came, was delicious. We ordered a jug of water, not arrived. 45 minutes later our potatoes came. They didn't look very fraudulent, Koleslaw was all annoyed! We said we haven't had our bread yet, it came to Jacken. Very disappointed. Food service.
